CarRecallWatchThe 2019 Mercedes-Benz Sprinter 1500 has 38 safety recalls on file with NHTSA.
Owners have filed 8 complaints with NHTSA, including 1 crash.
The most-reported problem area is Unknown Or Other (3 reports).
2019 Mercedes-Benz Sprinter 1500 recalls
Dash Lights Too Bright, Harder to Read While Driving
The instrument cluster display on certain Mercedes-Benz Sprinter vans may not be adjustable and can appear too bright in some lighting conditions.
Missing Frame Fasteners Can Reduce Stability and Crash Safety
Some 2019 Sprinter vans may be missing reinforcement fasteners on the longitudinal frame members.
Partition Wall Bolts May Be Missing, Risking Injury
Some Sprinter vans may be missing bolts that secure the partition wall.
Instrument Panel May Go Blank, Hiding Speed and Warnings
The instrument cluster in certain Sprinter vans may fail to display any information when the vehicle is started.
Parking Pawl May Fail, Allowing Vehicle Rollaway
The parking pawl inside the automatic transmission has a guide bushing that can wear out over time.
Emergency call system may fail to connect in crash
Certain 2019 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles have a software error in the communication module's SIM card.
Rearview Camera May Not Display Image, Raising Crash Risk
The rearview camera display in certain Sprinter vans may not show the rear view because of a software error.
Van Can Roll After Shifting to Park, Crash Risk
A software error in the park lock system can let the vehicle move after the gear selector is placed in Park 'P' even though the parking brake is not applied.
Seat Wiring Can Be Damaged, Affecting Side Airbag Deployment
Wiring harnesses for the front swivel seats may have been routed incorrectly.
Rearview camera may show a black screen, raising crash risk
Certain 2019 Sprinter vans sold under the Mercedes-Benz and Freightliner names have multimedia system software that can leave the display black or cause it to reboot after startup.
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain 2019 Sprinter vans sold under the Freightliner and Mercedes-Benz names have a power steering return line hose that may detach from its connection.
Dashboard display can be too bright, hindering vision
The multifunctional display in the instrument cluster of certain 2019 Sprinter vans may not be adjustable and can appear too bright in some lighting conditions.
Brake Pedal May Detach, Causing Lights to Stay On
The retaining washer and bolt that attach the brake pedal to its bearing block can loosen and come off.
Sliding Door Lock May Fail to Hold in a Crash
The auxiliary lock on the electric sliding door may be the wrong type for this door design.
Rearview camera may display late or be blocked
The rearview camera image may not appear within 2 seconds after you start backing up, and the camera picture can be covered by the emergency call (eCall) pop-up window if that system is activated while the vehicle is in reverse.
Emergency Call System May Send Crash Help to Wrong Location
The software in the communication module of certain Mercedes-Benz Metris and Sprinter vans may fail to send the correct vehicle location through the automatic emergency call system (eCall) after a crash.
Rear brake leaks can cause longer pedal travel and crash risk
Certain Sprinter vans with electric parking brakes may have rear brake calipers that leak brake fluid into the housing of the electric parking brake on the rear axle.
Owner's manual may be inaccurate, risking improper operation
The printed and digital operator's manuals in certain vehicles may be inaccurate or incomplete.
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions.
Loose fuel line clamps can leak fuel and cause fire
Some Sprinter vans have fuel line clamps that may loosen over time.
Manual May Misdescribe Auto-P Parking; Rollaway Risk
The owner's manual for certain 2019 Freightliner and Mercedes-Benz Sprinter vans may contain incorrect information about how the automatic parking function, called Auto-P, works.
Brake hose can chafe and leak fluid, longer stopping
The rear edge of the front-axle fender liner can rub against a brake hose on these 2019 Sprinter vans, which may wear the hose and cause a loss of brake fluid.
Spare tire label may show wrong speed limit
The spare tire label on certain 2018-2019 Sprinter vans may list the maximum speed only in kilometers per hour (55 kph) instead of miles per hour (34 mph).
Missing Spare Tire Speed Label Could Lead to Tire Failure
On certain 2018 Sprinter vans sold under the Mercedes-Benz and Freightliner names, the label showing the spare tire's maximum speed may not have been attached to the spare tire.
Winter Tires May Be Mounted Wrong, Reducing Traction
Some 2019 Sprinter vans equipped with winter tires may have had their tires installed incorrectly.
Steering Screws Can Loosen, Making Steering Harder
On certain 2019 Freightliner and Mercedes-Benz Sprinter vans, the screws that hold the intermediate bearing of the steering spindle may not have been properly tightened.
Loose Parts Can Enter Steering Column, Risking Crash
On certain 2019 Sprinter vans sold under the Mercedes-Benz and Freightliner names, the steering column casing cover may not have been installed.
EGR Pipe Screws May Loosen, Leaking Hot Exhaust and Raising Fire Risk
The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened at the factory.
Exhaust Leak Can Cause Engine Fire
A flange connection between the turbocharger and the diesel particulate filter may not be attached properly, which can allow exhaust gas to leak in the engine compartment.
Cargo Tie-Down Rails May Detach, Risking Unsecured Load
Certain 2019 Sprinter vans, sold under the Mercedes-Benz and Freightliner names, may have lashing rails on the side walls that were not properly installed.
Diesel Fuel Leak Can Cause Slippery Roads and Crashes
A bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing.
Front seat may shift forward in a crash, raising injury risk
On certain 2019 Freightliner and Mercedes-Benz Sprinter vans, a weld seam on the height adjuster for the front seats may not have been welded sufficiently.
Door May Be Hard to Open After a Front Crash
On certain 2019 Mercedes-Benz and Freightliner Sprinter vans, a part called the abutting wedge, which is attached to the door jamb to make the door easier to open after a severe frontal impact, may have been installed incorrectly.
Vans May Have Loose Safety Parts, Raising Crash Risk
Certain 2018-2019 Mercedes-Benz Sprinter and Metris vans left the reassembly plant without a final quality inspection of safety-related parts and bolt connections.
Airbags May Not Be Active, Raising Crash Injury Risk
Certain 2018 Sprinter vans may have an airbag restraint control module that was not activated after the vehicle left the factory.
Hood Can Pop Open While Driving, Blocking View
The screw connection on the upper hood catch may not have been tightened properly at the factory.
Taillights May Dim or Shut Off, Raising Crash Risk
Certain vehicles have a manual light switch that can cause the taillights to dim significantly or switch off completely if the switch is turned quickly from one lighting position to another.
Rear side windows may not hold up in a crash
Some Sprinter vans from 2018 may have single-pane safety glass in the rear side windows instead of laminated safety glass.
Most common 2019 Mercedes-Benz Sprinter 1500 problems
Problem areas named in the 8 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Unknown Or Other | 3 |
| Steering | 3 |
| Power Train | 1 |
| Electronic Stability Control (Esc) | 1 |
| Electrical System | 1 |
| Air Bags | 1 |
| Structure | 1 |
What owners report
After vehicle was placed in park it rolled by it self and damaged garage door to a property. Also I have a recording of vehicle rolling after placed in park. Vehicle has been at dealer for last 4 weeks and they can not duplicate problem according to them. no warning lamps
The contact is a fleet manager for a business which owns multiple 2019 Mercedes Benz Sprinter Vans. The contact stated that while operating the vehicle the SRS warning light would remain illuminated due to the metal driver side seat frame tearing under the seat and also the driver side seat material becoming worn and open were the airbag is located. In addition the front driver side door would not secure when closed due to a faulty door hinge. The vehicle was take to the local dealer who diagnosed that occupant sensor and driver side door hinge was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that all nineteen vehicles in the fleet had been servi
Air blower, defrost, and heat failure in heavy rain creating a dangerous situation while driving 70mph on a two lane highway with oncoming traffic. I could not see and had to pull over. Visibility through the window became low very fast. Two years ago the same issue happened. The dealer updated software which fixed the issue, until now. When my vehicle was in the shop, they had another in as well with the same issue and they couldn't find a solution. The software update did not fix the problem for them. Long forum posts on the internet with many people having the same issue.
THE VEHICLE IS A WINNEBAGO REVEL RV BUILD ON A MERCEDES 4X4 SPRINTER. WHILE DRIVING, THE POWER STEERING HOSE DISCONNECTED FROM THE RADIATOR, DUMPED ALL THE POWER STEERING FLUID AND CAUSED ME TO LOSE STEERING. I WAS IN MOTION, DRIVING UP A WINDING GRAVEL MOUNTAIN ROAD WITH VERY SHARP CURVES. I WAS ABLE TO STOP AS I WAS TRAVELING AT LOW SPEED. THIS IS A COMMON PROBLEM WITH THE MERCEDES SPRINTER, WELL-KNOWN TO THE WINNEBAGO REVEL 4X4 FACEBOOK GROUP. THE HIGH-PRESSURE HOSE IS TOO SHORT AND THE SPRING CLAMP INSUFFICIENT TO HOLD THE HOSE ON TO THE RADIATOR FITTING.
THE 2019 SPRINTER HAS A SERIOUS PROBLEM WITH THE ACTIVE LANE KEEPING ASSIST FEATURE ("ALKA") A FEW WEEKS AGO I DROVE THE VAN FROM SAN DIEGO TO MAMMOTH MOUNTAIN (BISHOP, CA. I DIDN'T FEEL THE CROSSWIND WAS A DANGER BUT I HAD TWO HANDS ON THE WHEEL TO BE PREPARED JUST IN CASE AS I HAD EXPERIENCE ISSUES WITH THE ACTIVE LANE KEEPING ASSIST FEATURE IN THE PAST AND IT CAN NOT BE PERMANENTLY DISABLED. A BURST OF WIND HIT ME AND IT PUSHED ME ONTO THE RIGHT SOLID WHITE LINE. I HAD A FAIR AMOUNT OF TARMAC OUTSIDE THE LINE TO MY RIGHT SO I WASN'T THAT CONCERNED WITH MY TIRES BEING ON TOP OF THE LINE BUT THE VAN HAD OTHER IDEAS FOR ME. ALKA KICKED IN SUPER HARD AND CORRECTED ME BACK TOWARDS T
2019 Mercedes-Benz Sprinter 1500 questions
Does the 2019 Mercedes-Benz Sprinter 1500 have any recalls?
Yes. NHTSA lists 38 safety recalls for the 2019 Mercedes-Benz Sprinter 1500: Dash Lights Too Bright, Harder to Read While Driving; Missing Frame Fasteners Can Reduce Stability and Crash Safety; Partition Wall Bolts May Be Missing, Risking Injury; Instrument Panel May Go Blank, Hiding Speed and Warnings; Parking Pawl May Fail, Allowing Vehicle Rollaway. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2019 Mercedes-Benz Sprinter 1500?
Based on 8 owner complaints filed with NHTSA, the most-reported problem areas are Unknown Or Other (3), Steering (3), Power Train (1).
How do I check if a recall on my 2019 Mercedes-Benz Sprinter 1500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.