CarRecallWatch- Component
- UNKNOWN OR OTHER
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
- Risk
- Failure to identify loose safety related parts can increase the risk of crash and injury.
- Remedy
- DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).
What this recall means for you
Certain 2018-2019 Mercedes-Benz Sprinter and Metris vans left the reassembly plant without a final quality inspection of safety-related parts and bolt connections. As a result, some loose or improperly secured components may not have been caught before the vehicles were sold.
Loose safety-related parts can increase the risk of a crash and injury. Because the affected components were not verified at the factory, the exact problem may be unknown until the vehicle is inspected.
Daimler Vans USA will notify owners. Vehicles will be returned to the reassembly plant for a comprehensive inspection and, if necessary, corrective action, at no cost to you. You can contact Daimler Vans USA customer service at 1-877-762-8267, and check your VIN for open recalls on NHTSA's website.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 20182019 |
|---|---|
| Mercedes-Benz Sprinter 1500 | 20182019 |
| Mercedes-Benz Sprinter 2500 | 20182019 |
| Mercedes-Benz Sprinter 3500 | 20182019 |
| Mercedes-Benz Sprinter 4500 | 20182019 |