CarRecallWatchThe 2018 Mercedes-Benz Sprinter 2500 has 9 safety recalls on file with NHTSA.
Owners have filed 14 complaints with NHTSA.
The most-reported problem area is Vehicle Speed Control (4 reports).
2018 Mercedes-Benz Sprinter 2500 recalls
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions.
Spare tire label may show wrong speed limit
The spare tire label on certain 2018-2019 Sprinter vans may list the maximum speed only in kilometers per hour (55 kph) instead of miles per hour (34 mph).
Missing Spare Tire Speed Label Could Lead to Tire Failure
On certain 2018 Sprinter vans sold under the Mercedes-Benz and Freightliner names, the label showing the spare tire's maximum speed may not have been attached to the spare tire.
Vans May Have Loose Safety Parts, Raising Crash Risk
Certain 2018-2019 Mercedes-Benz Sprinter and Metris vans left the reassembly plant without a final quality inspection of safety-related parts and bolt connections.
Airbags May Not Be Active, Raising Crash Injury Risk
Certain 2018 Sprinter vans may have an airbag restraint control module that was not activated after the vehicle left the factory.
Hood Can Pop Open While Driving, Blocking View
The screw connection on the upper hood catch may not have been tightened properly at the factory.
Rear side windows may not hold up in a crash
Some Sprinter vans from 2018 may have single-pane safety glass in the rear side windows instead of laminated safety glass.
Loose Parts May Go Undetected, Raising Crash Risk
Certain vans were built without the final quality inspection of safety-related parts and bolted connections, so some components may be loose or improperly secured without anyone knowing.
Right Side Doors May Not Open, Raising Crash Injury Risk
Certain 2018 Freightliner and Mercedes-Benz Sprinter 2500 and 3500 vehicles may have been built with incorrect right side door latch components.
Most common 2018 Mercedes-Benz Sprinter 2500 problems
Problem areas named in the 14 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Vehicle Speed Control | 4 |
| Power Train | 3 |
| Steering | 3 |
| Seat Belts | 2 |
| Structure | 2 |
| Unknown Or Other | 2 |
| Electrical System | 2 |
| Engine | 2 |
| Suspension | 1 |
| Lane Departure | 1 |
What owners report
SAFETY DEFECT REPORT & RECALL NON-COMPLIANCE: 2018 Mercedes-Benz Sprinter 2500 (VIN: [XXX]) This complaint involves an uncorrected emissions system defect that causes a sudden, dangerous engine shutdown and low-speed countdown limp mode on live roadways, combined with manufacturer recall non-compliance by Mercedes-Benz USA and its authorized franchise dealer, Euro Motorcars Bethesda. The vehicle was brought to an authorized dealership under a mandatory manufacturer recall (Recall Campaign 2025070001 / ECU software update) at 108,575 miles, well within the legally mandated 10-Year / 120,000-Mile Extended Emissions Modification Warranty. Prior to the recall service, the vehicle suffered an
The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked, the contact became aware of an electrical burning odor. Upon touching the steering wheel, the steering wheel was extremely hot. After the vehicle was driven, the steering wheel gradually cooled down. The owner expressed concerns that the air bag might inadvertently deploy due to the heat. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.
The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle hesitated while depressing the accelerator pedal. The contact stated that while driving 70 MPH, the vehicle lost motive power. The contact pulled over to the shoulder of the highway. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Mercedes Benz of Billings (3045 King Ave W, Billings, MT 59102); but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,000.
The line for the automatic steering fluid blew. This was "repaired" Mercedes Benz during a recall but the repaired clamp did not hold. We lost the ability to steer the van easily which is dangerous to other vehicles. The problem was confirmed by the repair shop that we took it to. We did not have a warning light prior to the incident. It was instant, we lost all of the power steering fluid and instantly lost power steering.
The contact owns a 2018 Mercedes-Benz Sprinter 2500. The contact stated that while driving at 65 MPH and attempting to accelerate, he heard an abnormal sound emanating from the engine compartment. After which, the vehicle lost significant motive power and was unable to accelerate above 45 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the EGR valve and EGR cooler. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The VIN was not available. The failure mileage was 90,000.
2018 Mercedes-Benz Sprinter 2500 questions
Does the 2018 Mercedes-Benz Sprinter 2500 have any recalls?
Yes. NHTSA lists 9 safety recalls for the 2018 Mercedes-Benz Sprinter 2500: Power Steering Hose May Detach, Causing Sudden Steering Loss; Spare tire label may show wrong speed limit; Missing Spare Tire Speed Label Could Lead to Tire Failure; Vans May Have Loose Safety Parts, Raising Crash Risk; Airbags May Not Be Active, Raising Crash Injury Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2018 Mercedes-Benz Sprinter 2500?
Based on 14 owner complaints filed with NHTSA, the most-reported problem areas are Vehicle Speed Control (4), Power Train (3), Steering (3).
How do I check if a recall on my 2018 Mercedes-Benz Sprinter 2500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.