- Component
- STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
- Risk
- The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions. When this happens, hydraulic steering fluid leaks onto the road and power steering assist is suddenly lost, which can increase the risk of a crash.
If your van is affected, a dealer will inspect the power steering return line connections and correct them as needed. The repair is free of charge. Daimler Vans USA will also notify owners directly. You can contact its customer service at 1-877-762-8267 and reference campaign number NV3LETULPE.
Do not wait for the notice to arrive. Check your vehicle identification number for open recalls and schedule the free repair at an authorized dealer as soon as possible.