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Mercedes-Benz Sprinter 2500 Recall 20V663: Power Steering Hose May Detach, Causing Sudden Steering Loss

NHTSA campaign 20V663, reported October 28, 2020, 47,667 vehicles potentially affected.

What this recall means for you

Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions. When this happens, hydraulic steering fluid leaks onto the road and power steering assist is suddenly lost, which can increase the risk of a crash.

If your van is affected, a dealer will inspect the power steering return line connections and correct them as needed. The repair is free of charge. Daimler Vans USA will also notify owners directly. You can contact its customer service at 1-877-762-8267 and reference campaign number NV3LETULPE.

Do not wait for the notice to arrive. Check your vehicle identification number for open recalls and schedule the free repair at an authorized dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V663Daimler Vans USA, LLC
Component
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Risk
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Freightliner Sprinter 1500201520162017201820192020
Freightliner Sprinter 2500201520162017201820192020
Freightliner Sprinter 3500201520162017201820192020
Freightliner Sprinter 4500201520162017201820192020
Mercedes-Benz Sprinter 1500201520162017201820192020
Mercedes-Benz Sprinter 2500201520162017201820192020
Mercedes-Benz Sprinter 3500201520162017201820192020
Mercedes-Benz Sprinter 4500201520162017201820192020