2020 Mercedes-Benz Sprinter 4500 Recalls, Problems & Safety Rating

22 safety recalls on file

The 2020 Mercedes-Benz Sprinter 4500 has 22 safety recalls on file with NHTSA.

Owners have filed 1 complaint with NHTSA.

The most-reported problem area is Equipment (2 reports).

22Recalls
1Owner complaints
0Crashes reported
n/aNHTSA safety rating
Is the repair still open on your Sprinter 4500?

A recall covers specific vehicles. Your VIN shows whether yours still needs the free repair.

2020 Mercedes-Benz Sprinter 4500 recalls

Dash Lights Too Bright, Harder to Read While Driving

Recall 24V930Dec 13, 2024697 vehicles affected

The instrument cluster display on certain Mercedes-Benz Sprinter vans may not be adjustable and can appear too bright in some lighting conditions.

Loose Driveshaft Bearing Can Reduce Control, Risk Fire

Recall 23V874Dec 21, 20239 vehicles affected

On certain 2020 Mercedes-Benz and Freightliner Sprinter vans, the connection between the propeller shaft bearing and the crossmember may loosen.

Missing Frame Fasteners Can Reduce Stability and Crash Safety

Recall 23V875Dec 21, 20233,739 vehicles affected

Some 2019 Sprinter vans may be missing reinforcement fasteners on the longitudinal frame members.

Partition Wall Bolts May Be Missing, Risking Injury

Recall 23V876Dec 21, 2023387 vehicles affected

Some Sprinter vans may be missing bolts that secure the partition wall.

Instrument Panel May Go Blank, Hiding Speed and Warnings

Recall 23V204Mar 24, 20236,857 vehicles affected

The instrument cluster in certain Sprinter vans may fail to display any information when the vehicle is started.

Parking Pawl May Fail, Allowing Vehicle Rollaway

Recall 22V796Oct 21, 2022124,305 vehicles affected

The parking pawl inside the automatic transmission has a guide bushing that can wear out over time.

Emergency call system may fail to connect in crash

Recall 22V360May 20, 202219,937 vehicles affected

Certain 2019 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles have a software error in the communication module's SIM card.

Rearview Camera May Not Display Image, Raising Crash Risk

Recall 22V281Apr 27, 202212,086 vehicles affected

The rearview camera display in certain Sprinter vans may not show the rear view because of a software error.

Van Can Roll After Shifting to Park, Crash Risk

Recall 21V972Dec 15, 202148,400 vehicles affected

A software error in the park lock system can let the vehicle move after the gear selector is placed in Park 'P' even though the parking brake is not applied.

Seat Wiring Can Be Damaged, Affecting Side Airbag Deployment

Recall 21V410Jun 2, 20214,078 vehicles affected

Wiring harnesses for the front swivel seats may have been routed incorrectly.

Rearview camera may show a black screen, raising crash risk

Recall 21V411Jun 2, 202133,437 vehicles affected

Certain 2019 Sprinter vans sold under the Mercedes-Benz and Freightliner names have multimedia system software that can leave the display black or cause it to reboot after startup.

Loose Front Door Hinge Screws Can Affect Crash Safety

Recall 21V359May 17, 20212,016 vehicles affected

Some 2020 Mercedes-Benz Sprinter vans may have front door hinge screws that were not tightened properly during assembly.

Power Steering Hose May Detach, Causing Sudden Steering Loss

Recall 21V241Apr 6, 20214,444 vehicles affected

Certain 2019 Sprinter vans sold under the Freightliner and Mercedes-Benz names have a power steering return line hose that may detach from its connection.

Dashboard display can be too bright, hindering vision

Recall 21V235Apr 5, 20211,285 vehicles affected

The multifunctional display in the instrument cluster of certain 2019 Sprinter vans may not be adjustable and can appear too bright in some lighting conditions.

Brake Pedal May Detach, Causing Lights to Stay On

Recall 21V152Mar 10, 202156,534 vehicles affected

The retaining washer and bolt that attach the brake pedal to its bearing block can loosen and come off.

Sliding Door Lock May Fail to Hold in a Crash

Recall 21V153Mar 10, 202156 vehicles affected

The auxiliary lock on the electric sliding door may be the wrong type for this door design.

Rearview camera may display late or be blocked

Recall 21V077Feb 17, 2021198 vehicles affected

The rearview camera image may not appear within 2 seconds after you start backing up, and the camera picture can be covered by the emergency call (eCall) pop-up window if that system is activated while the vehicle is in reverse.

Emergency Call System May Send Crash Help to Wrong Location

Recall 21V055Feb 5, 202184,345 vehicles affected

The software in the communication module of certain Mercedes-Benz Metris and Sprinter vans may fail to send the correct vehicle location through the automatic emergency call system (eCall) after a crash.

Rear brake leaks can cause longer pedal travel and crash risk

Recall 20V802Dec 21, 20209,094 vehicles affected

Certain Sprinter vans with electric parking brakes may have rear brake calipers that leak brake fluid into the housing of the electric parking brake on the rear axle.

Power Steering Hose May Detach, Causing Sudden Steering Loss

Recall 20V663Oct 28, 202047,667 vehicles affected

Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions.

Brake hoses may leak fluid, risking loss of braking control

Recall 20V631Oct 14, 2020463 vehicles affected

Some 2020 Mercedes-Benz Sprinter vans may have had their brake hoses on the front and rear axles damaged during production.

Loose fuel line clamps can leak fuel and cause fire

Recall 20V595Sep 29, 20204,010 vehicles affected

Some Sprinter vans have fuel line clamps that may loosen over time.

Most common 2020 Mercedes-Benz Sprinter 4500 problems

Problem areas named in the 1 complaints owners filed with NHTSA.

Problem areaReports
Equipment2
Structure1

What owners report

2024-07-29, Structure
The contact owns a 2020 Mercedes Benz Sprinter 4500. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. VIN tool was unable to retrieve recall information.

2020 Mercedes-Benz Sprinter 4500 questions

Does the 2020 Mercedes-Benz Sprinter 4500 have any recalls?

Yes. NHTSA lists 22 safety recalls for the 2020 Mercedes-Benz Sprinter 4500: Dash Lights Too Bright, Harder to Read While Driving; Loose Driveshaft Bearing Can Reduce Control, Risk Fire; Missing Frame Fasteners Can Reduce Stability and Crash Safety; Partition Wall Bolts May Be Missing, Risking Injury; Instrument Panel May Go Blank, Hiding Speed and Warnings. Recall repairs are normally free at an authorized dealer.

What are the most common problems with the 2020 Mercedes-Benz Sprinter 4500?

Based on 1 owner complaint filed with NHTSA, the most-reported problem areas are Equipment (2), Structure (1).

How do I check if a recall on my 2020 Mercedes-Benz Sprinter 4500 has been fixed?

Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.

Other Mercedes-Benz Sprinter 4500 years

Other 2020 Mercedes-Benz models