CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
- Risk
- A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The multifunctional display in the instrument cluster of certain 2019 Sprinter vans may not be adjustable and can appear too bright in some lighting conditions. This means the vehicle does not fully meet federal safety standards for controls and displays.
A display that is too bright can make it harder for the driver to see the road and the instrument readings clearly, which increases the risk of a crash.
The remedy is free. Daimler Vans USA will update the instrument cluster software at an authorized dealer. Owner notification letters were mailed on May 28, 2021. You can contact Daimler Vans USA customer service at 1-877-762-8267, and you should check your vehicle identification number for open recalls.
Check whether this recall is open on your vehicle