CarRecallWatchThe 2020 Freightliner Sprinter 2500 has 17 safety recalls on file with NHTSA.
Owners have filed 7 complaints with NHTSA.
The most-reported problem area is Engine (3 reports).
2020 Freightliner Sprinter 2500 recalls
Loose Driveshaft Bearing Can Reduce Control, Risk Fire
On certain 2020 Mercedes-Benz and Freightliner Sprinter vans, the connection between the propeller shaft bearing and the crossmember may loosen.
Missing Frame Fasteners Can Reduce Stability and Crash Safety
Some 2019 Sprinter vans may be missing reinforcement fasteners on the longitudinal frame members.
Partition Wall Bolts May Be Missing, Risking Injury
Some Sprinter vans may be missing bolts that secure the partition wall.
Instrument Panel May Go Blank, Hiding Speed and Warnings
The instrument cluster in certain Sprinter vans may fail to display any information when the vehicle is started.
Parking Pawl May Fail, Allowing Vehicle Rollaway
The parking pawl inside the automatic transmission has a guide bushing that can wear out over time.
Emergency call system may fail to connect in crash
Certain 2019 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles have a software error in the communication module's SIM card.
Rearview Camera May Not Display Image, Raising Crash Risk
The rearview camera display in certain Sprinter vans may not show the rear view because of a software error.
Van Can Roll After Shifting to Park, Crash Risk
A software error in the park lock system can let the vehicle move after the gear selector is placed in Park 'P' even though the parking brake is not applied.
Seat Wiring Can Be Damaged, Affecting Side Airbag Deployment
Wiring harnesses for the front swivel seats may have been routed incorrectly.
Rearview camera may show a black screen, raising crash risk
Certain 2019 Sprinter vans sold under the Mercedes-Benz and Freightliner names have multimedia system software that can leave the display black or cause it to reboot after startup.
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain 2019 Sprinter vans sold under the Freightliner and Mercedes-Benz names have a power steering return line hose that may detach from its connection.
Dashboard display can be too bright, hindering vision
The multifunctional display in the instrument cluster of certain 2019 Sprinter vans may not be adjustable and can appear too bright in some lighting conditions.
Brake Pedal May Detach, Causing Lights to Stay On
The retaining washer and bolt that attach the brake pedal to its bearing block can loosen and come off.
Rearview camera may display late or be blocked
The rearview camera image may not appear within 2 seconds after you start backing up, and the camera picture can be covered by the emergency call (eCall) pop-up window if that system is activated while the vehicle is in reverse.
Rear brake leaks can cause longer pedal travel and crash risk
Certain Sprinter vans with electric parking brakes may have rear brake calipers that leak brake fluid into the housing of the electric parking brake on the rear axle.
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions.
Loose fuel line clamps can leak fuel and cause fire
Some Sprinter vans have fuel line clamps that may loosen over time.
Most common 2020 Freightliner Sprinter 2500 problems
Problem areas named in the 7 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Engine | 3 |
| Exterior Lighting | 1 |
| Unknown Or Other | 1 |
| Lane Departure | 1 |
| Forward Collision Avoidance | 1 |
| Vehicle Speed Control | 1 |
What owners report
The Cooling fan behind the radiator also known as the clutch fan fell off the water pump. I realized it before it fell on the highway during rush hour and caused a major accident and engine failure. This is a very common problem and is all over the internet. In most cases it will take out the radiator, fan assembly, belts and hoses as reported by many on the internet when you google âMB sprinter clutch fan falls offâ.
On May 22, 2023 around 19:00 after driving my vehicle for nearly 90 minutes the vehicle no longer responded to the gas pedal being depressed by increasing acceleration. The vehicle would not go over 2,500 RPMs even with the gas pedal fully depressed. No warning were shown on the driver display or in the messaging system. The manual gear shifting did not work to raise or lower the gears while the vehicle was in this state. The vehicle display showed the vehicle in "D" for Drive and I could not change it to any other value such as D1, D2, etc.. The vehicle had almost no power and would not accelerate except for very slowly taking over 1.5 minutes to reach 55 mph. This is a SEVERELY dange
Engine destroyed by oil and water accumulation in intercooler that was pulled through the turbo and entered cylinder 6. Bent connecting rod on Cylinder 6, Bent and torn turbo vanes. Sudden loss of power while operating. Mercedes is replacing the entire motor. No Symptoms before the event, check engine light after first restart.
Driving in center lane of three lane interstate highway in the evening so it was dark. I had cruise control set at 55 mph. Nothing to my right and at least 100 yards of nothing in front of me. A white sedan speeds by in the left lane staying entirely in their left lane. My vehicle slammed on the brakes for some unknown reason almost causing the vehicle behind me to collide with me. A red triangle appeared on dash display for 2 seconds or so (not long enough to know what the computer thought happened ). No explanation given. No messages in drive computer. Absolutely awful. This could have caused a major accident and it was all done by a computer with no explanation. I want a dealer to downlo
I am experiencing cold start hesitation and unresponsive throttle at high elevation. The vehicle takes up to 20-30 seconds to accelerate, and puts me in a dangerous situation (in a highway intersection, for example). Once the engine temperature is warm, this issue goes away.
2020 Freightliner Sprinter 2500 questions
Does the 2020 Freightliner Sprinter 2500 have any recalls?
Yes. NHTSA lists 17 safety recalls for the 2020 Freightliner Sprinter 2500: Loose Driveshaft Bearing Can Reduce Control, Risk Fire; Missing Frame Fasteners Can Reduce Stability and Crash Safety; Partition Wall Bolts May Be Missing, Risking Injury; Instrument Panel May Go Blank, Hiding Speed and Warnings; Parking Pawl May Fail, Allowing Vehicle Rollaway. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Freightliner Sprinter 2500?
Based on 7 owner complaints filed with NHTSA, the most-reported problem areas are Engine (3), Exterior Lighting (1), Unknown Or Other (1).
How do I check if a recall on my 2020 Freightliner Sprinter 2500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.