CarRecallWatch- Component
- STRUCTURE:BODY
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
- Risk
- Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
- Remedy
- Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
On certain 2020 Mercedes-Benz and Freightliner Sprinter vans, the connection between the propeller shaft bearing and the crossmember may loosen. This can reduce vehicle control and increase the risk of a crash. In a crash, the propeller shaft may also damage the fuel tank, causing a leak and raising the risk of a fire.
If you own an affected van, take it to an authorized dealer. Dealers will inspect the crossmember and replace it as necessary, and the repair is free of charge. Owner notification letters were mailed April 19, 2024. You can also contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3QUERTR.
To check whether your specific vehicle has any open recalls, enter your VIN on the NHTSA recall lookup website or ask a dealer to check it for you.
Check whether this recall is open on your vehicle