CarRecallWatchThe 2020 Mercedes-Benz Sprinter 1500 has 22 safety recalls on file with NHTSA.
Owners have filed 5 complaints with NHTSA, including 1 fire.
The most-reported problem area is Unknown Or Other (2 reports).
2020 Mercedes-Benz Sprinter 1500 recalls
Dash Lights Too Bright, Harder to Read While Driving
The instrument cluster display on certain Mercedes-Benz Sprinter vans may not be adjustable and can appear too bright in some lighting conditions.
Loose Driveshaft Bearing Can Reduce Control, Risk Fire
On certain 2020 Mercedes-Benz and Freightliner Sprinter vans, the connection between the propeller shaft bearing and the crossmember may loosen.
Missing Frame Fasteners Can Reduce Stability and Crash Safety
Some 2019 Sprinter vans may be missing reinforcement fasteners on the longitudinal frame members.
Partition Wall Bolts May Be Missing, Risking Injury
Some Sprinter vans may be missing bolts that secure the partition wall.
Instrument Panel May Go Blank, Hiding Speed and Warnings
The instrument cluster in certain Sprinter vans may fail to display any information when the vehicle is started.
Parking Pawl May Fail, Allowing Vehicle Rollaway
The parking pawl inside the automatic transmission has a guide bushing that can wear out over time.
Emergency call system may fail to connect in crash
Certain 2019 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles have a software error in the communication module's SIM card.
Rearview Camera May Not Display Image, Raising Crash Risk
The rearview camera display in certain Sprinter vans may not show the rear view because of a software error.
Van Can Roll After Shifting to Park, Crash Risk
A software error in the park lock system can let the vehicle move after the gear selector is placed in Park 'P' even though the parking brake is not applied.
Seat Wiring Can Be Damaged, Affecting Side Airbag Deployment
Wiring harnesses for the front swivel seats may have been routed incorrectly.
Rearview camera may show a black screen, raising crash risk
Certain 2019 Sprinter vans sold under the Mercedes-Benz and Freightliner names have multimedia system software that can leave the display black or cause it to reboot after startup.
Loose Front Door Hinge Screws Can Affect Crash Safety
Some 2020 Mercedes-Benz Sprinter vans may have front door hinge screws that were not tightened properly during assembly.
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain 2019 Sprinter vans sold under the Freightliner and Mercedes-Benz names have a power steering return line hose that may detach from its connection.
Dashboard display can be too bright, hindering vision
The multifunctional display in the instrument cluster of certain 2019 Sprinter vans may not be adjustable and can appear too bright in some lighting conditions.
Brake Pedal May Detach, Causing Lights to Stay On
The retaining washer and bolt that attach the brake pedal to its bearing block can loosen and come off.
Sliding Door Lock May Fail to Hold in a Crash
The auxiliary lock on the electric sliding door may be the wrong type for this door design.
Rearview camera may display late or be blocked
The rearview camera image may not appear within 2 seconds after you start backing up, and the camera picture can be covered by the emergency call (eCall) pop-up window if that system is activated while the vehicle is in reverse.
Emergency Call System May Send Crash Help to Wrong Location
The software in the communication module of certain Mercedes-Benz Metris and Sprinter vans may fail to send the correct vehicle location through the automatic emergency call system (eCall) after a crash.
Rear brake leaks can cause longer pedal travel and crash risk
Certain Sprinter vans with electric parking brakes may have rear brake calipers that leak brake fluid into the housing of the electric parking brake on the rear axle.
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions.
Brake hoses may leak fluid, risking loss of braking control
Some 2020 Mercedes-Benz Sprinter vans may have had their brake hoses on the front and rear axles damaged during production.
Loose fuel line clamps can leak fuel and cause fire
Some Sprinter vans have fuel line clamps that may loosen over time.
Most common 2020 Mercedes-Benz Sprinter 1500 problems
Problem areas named in the 5 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Unknown Or Other | 2 |
| Fuel/Propulsion System | 1 |
| Forward Collision Avoidance | 1 |
| Vehicle Speed Control | 1 |
| Engine | 1 |
| Electrical System | 1 |
What owners report
on 08-03=23, I as driving MB sprinter van on highway Route 84 east toward Connecticut, when I was near Southington exit smoke was coming out of AC vent, I took exit to route 10 and stopped van right after exit on the road, and opened hood, there was active fire near lower left side engine, with help of drivers who stopped behind me, I extinguished fire with fire extinguisher and called MB road service system, police arrived first and towing vehicle from MB arrived and towed van to MB dealer called New Country Mercedes Benz, where van was inspected by technician on 08-15-23. I was told problem was overloaded alternator and serpentine belt failure. Cost to repair is around 9500 I told them I
The contact owns a 2020 Mercedes-Benz Sprinter 1500. The contact stated that while driving at 70 MPH with the cruise control activated, the vehicle experienced phantom braking. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
On occasion the vehicle will loose almost all power. It occurs at random times. It could be deadly if merging into traffic or crossing an intersection where the other drivers donât have to stop. I have no idea why it does this. It seems to happen more in the cold and maybe at altitude. It has happened at sea level and 70 degrees though too. By cold I mean 32 F and 5000â
My complaint is regarding Mercedes Benz of Eugene, my disservice started May 20,2021, I will leave that story at the end of current complaint. On November 17,2021 I contacted Jason Cowdry, service specialist for Sprinter Vans. Two issues, the one that is consistent and no resolution is the radio. The other is documented and recorded for future evidence for repair. The van has an AM FM radio stock, came with my new purchase of this van. I reported that when tuned into a station be it on AM or FM, it begins to broadcast another radio station for about 3-10 seconds and then switch back. This occurred on any station, at any time, any location. Portland, Oregon coast, Ontario Oregon etc. Recom
CONSTITUENT WRITES SEEKING A WAIVER TO COLLECT THEIR VEHICLE WHICH IS BEING HELD BY THE DEALERSHIP DUE TO A VOLUNTARY RECALL.
2020 Mercedes-Benz Sprinter 1500 questions
Does the 2020 Mercedes-Benz Sprinter 1500 have any recalls?
Yes. NHTSA lists 22 safety recalls for the 2020 Mercedes-Benz Sprinter 1500: Dash Lights Too Bright, Harder to Read While Driving; Loose Driveshaft Bearing Can Reduce Control, Risk Fire; Missing Frame Fasteners Can Reduce Stability and Crash Safety; Partition Wall Bolts May Be Missing, Risking Injury; Instrument Panel May Go Blank, Hiding Speed and Warnings. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Mercedes-Benz Sprinter 1500?
Based on 5 owner complaints filed with NHTSA, the most-reported problem areas are Unknown Or Other (2), Fuel/Propulsion System (1), Forward Collision Avoidance (1).
How do I check if a recall on my 2020 Mercedes-Benz Sprinter 1500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.