CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
- Risk
- A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
- Remedy
- Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The instrument cluster in certain Sprinter vans may fail to display any information when the vehicle is started. A blank panel will not show critical details such as vehicle speed, fuel level, warning messages, or warning lights.
Without these displays, the driver may not notice speeding, low fuel, or a warning about a vehicle problem. That lack of information increases the risk of a crash.
Dealers will update the instrument cluster software free of charge. Owner notification letters were mailed May 5, 2023. You can contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3KOMBAUS, and check your VIN for open recalls.
Check whether this recall is open on your vehicle