CarRecallWatchThe 2021 Mercedes-Benz Sprinter 3500 has 16 safety recalls on file with NHTSA.
Owners have filed 8 complaints with NHTSA, including 1 crash.
The most-reported problem area is Suspension (3 reports).
2021 Mercedes-Benz Sprinter 3500 recalls
Dash Lights Too Bright, Harder to Read While Driving
The instrument cluster display on certain Mercedes-Benz Sprinter vans may not be adjustable and can appear too bright in some lighting conditions.
Missing Frame Fasteners Can Reduce Stability and Crash Safety
Some 2019 Sprinter vans may be missing reinforcement fasteners on the longitudinal frame members.
Partition Wall Bolts May Be Missing, Risking Injury
Some Sprinter vans may be missing bolts that secure the partition wall.
Windows and cargo rails may detach in a crash
This recall covers certain 2021 Sprinter vans, which may have a topcoat paint formula that prevents the windows and interior cargo lashing rails from bonding properly to the vehicle body.
Instrument Panel May Go Blank, Hiding Speed and Warnings
The instrument cluster in certain Sprinter vans may fail to display any information when the vehicle is started.
Parking Pawl May Fail, Allowing Vehicle Rollaway
The parking pawl inside the automatic transmission has a guide bushing that can wear out over time.
Emergency call system may fail to connect in crash
Certain 2019 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles have a software error in the communication module's SIM card.
Rearview Camera May Not Display Image, Raising Crash Risk
The rearview camera display in certain Sprinter vans may not show the rear view because of a software error.
Front Torsion Bar Can Fail, Causing Loss of Stability
A shim on the front torsion bar was installed incorrectly during assembly.
Incorrect load label may lead to overloading and crash risk
The tire and loading information label on certain 2021 vans may list the wrong gross vehicle weight rating (GVWR).
Brake hose may rub on fender liner and leak fluid
The front axle fender liner on certain 2021 Sprinter vans can sit too close to the brake hose.
Rear Step Can Detach, Creating a Road Hazard
Certain 2021 Mercedes-Benz Sprinter vans have spring-loaded rear step bolt fasteners that were not properly tightened.
Wiring Can Chafe and Cause a Short, Raising Fire Risk
A cable duct in the battery case may drop out of place because its engagement hooks are not latched.
Seat Belts May Fail to Secure Child Seats in a Crash
Certain 2021 Mercedes-Benz and Freightliner Sprinter, Metris, and Sprinter vans have seat belt automatic locking retractors that may deactivate early.
Seat Wiring Can Be Damaged, Affecting Side Airbag Deployment
Wiring harnesses for the front swivel seats may have been routed incorrectly.
Rearview camera may show a black screen, raising crash risk
Certain 2019 Sprinter vans sold under the Mercedes-Benz and Freightliner names have multimedia system software that can leave the display black or cause it to reboot after startup.
Most common 2021 Mercedes-Benz Sprinter 3500 problems
Problem areas named in the 8 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Suspension | 3 |
| Service Brakes | 3 |
| Unknown Or Other | 2 |
| Vehicle Speed Control | 1 |
| Steering | 1 |
| Air Bags | 1 |
What owners report
The contact owns a 2021 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the message âDriverâs Side Air Bag Deactivatedâ was displayed. The vehicle was taken to a dealer, where it was diagnosed, and determined that the wiring harness needed to be rewired. The vehicle was repaired; however, the failure persisted, and the message was displayed. The vehicle was taken back to the dealer, where it was diagnosed with a voltage issue; however, the dealer stated that the vehicle was operating normally. The vehicle was not repaired. The vehicle was taken back to the dealer for another diagnostic test; however, the dealer was unable to determine the cau
Mercedes Dealership is refusing to get the vehicle in to make this safety recall repair in a timely manner. I have been told that i will need to wait for over a month just to drop the vehicle off with no time frame given in terms of how long the vehicle will be gone while being repaired.
I am writing to formally raise a critical safety concern regarding the performance and behavior of the Crosswind Assist system in my 2020 Mercedes-Benz Sprinter 3500, upfitted by Airstream as a B-Class RV. This vehicle, identified by VIN [XXX] , exhibited behavior that I believe constitutes a significant and potentially dangerous flaw in its integrated driver-assistance programming. During a westbound trip from Minnesota to Nevadaâtraversing high-wind corridors in South Dakota, Wyoming, and Utahâthe Crosswind Assist system activated on multiple occasions while overtaking large trucks during gusty wind conditions. The system appeared to override driver input by abruptly applying the brak
My van has periodic lack of acceleration or dead pedal. There are no warnings that this will occur. This shows itself when trying to advance from a stopped position. When I push the accelerator the van either does not move at all or barely crawls forward. This can last 15-45 seconds. There are no RPMs from the engine. Once the pedal starts to respond, the issue will resolve. The problem is you need to get to that point where the engine can make rated power. Once you put in in drive, and if you're able to idle away from the parking spot, you may find that when you need power to move up a hill or through an intersection, it just isn't there. You can't wait a minute with your foot to the
I started my Sprinter, which was converted into a Grech RV, and while still in park a few seconds later, the vehicle started to move. Before I could hop back in the driver's seat to stop the vehicle, it crashed into my garage overhang and significantly damaged my Sprinter's back doors and back structure. How it started to move was a complete mystery to me as it was in park and I had just started the vehicle a few seconds prior. While doing some research, I saw an article in an auto blog forum about Sprinter Van roll-aways. I then received a safety recall notice from Mercedes about this very issue that I experienced. This involves NHTSA Recall #22V796. The incident was reported to my in
2021 Mercedes-Benz Sprinter 3500 questions
Does the 2021 Mercedes-Benz Sprinter 3500 have any recalls?
Yes. NHTSA lists 16 safety recalls for the 2021 Mercedes-Benz Sprinter 3500: Dash Lights Too Bright, Harder to Read While Driving; Missing Frame Fasteners Can Reduce Stability and Crash Safety; Partition Wall Bolts May Be Missing, Risking Injury; Windows and cargo rails may detach in a crash; Instrument Panel May Go Blank, Hiding Speed and Warnings. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2021 Mercedes-Benz Sprinter 3500?
Based on 8 owner complaints filed with NHTSA, the most-reported problem areas are Suspension (3), Service Brakes (3), Unknown Or Other (2).
How do I check if a recall on my 2021 Mercedes-Benz Sprinter 3500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.