The 2017 Mercedes-Benz Sprinter 3500 has 9 safety recalls on file with NHTSA.
Owners have filed 28 complaints with NHTSA.
The most-reported problem area is Wheels (7 reports).
2017 Mercedes-Benz Sprinter 3500 recalls
Stability Control May Shut Off, Raising Crash Risk
The Electronic Stability Control (ESC) unit on these Sprinter 3500 vans may become disabled.
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions.
Driver Airbag Inflator Can Explode, Causing Injury
The driver-side frontal airbag inflator in these vans may rupture when the airbag deploys in a crash.
Passenger airbag inflator may explode, sending metal fragments into occupants
The passenger-side frontal airbag inflator in these vans can rupture when the airbag deploys in a crash.
Missing Body Welds May Weaken Crash Protection
Some vans have spot welds missing on the front side wall, where the door frame connects to the hinge reinforcements near the A-pillar.
Incorrect weight label may lead to overloaded vans
Certain 2016-2017 Mercedes-Benz Sprinter 2500 and 3500 vans with folding seats (sales code S20) may have an incorrect unloaded vehicle weight label.
Vehicle May Not Brake Automatically in Strong Crosswinds
Certain 2017 Freightliner and Mercedes-Benz Sprinter 3500 vans have a Crosswind Assist feature that may fail to activate automatic braking through the vehicle dynamics control system (ADAPTIVE ESP) when strong crosswinds occur.
Fire extinguisher may fail to discharge or detach in a fire
Certain camper and custom vans built on Mercedes-Benz Sprinter and RAM ProMaster chassis are equipped with Kidde plastic-handle or push-button fire extinguishers.
Spare Tire Holder May Loosen and Drop Spare Tire
The spare tire holder under certain 2017 Sprinter vans may not be properly secured to the vehicle.
Most common 2017 Mercedes-Benz Sprinter 3500 problems
Problem areas named in the 28 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Wheels | 7 |
| Electronic Stability Control (Esc) | 7 |
| Service Brakes | 5 |
| Vehicle Speed Control | 4 |
| Electrical System | 3 |
| Structure | 3 |
| Air Bags | 2 |
| Unknown Or Other | 2 |
| Fuel System, Diesel | 2 |
| Engine | 1 |
What owners report
The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact stated that while driving at an undisclosed speed, the front driver's side tire became deflated. The vehicle was driven to the dealer, where the contact was informed that the front driver's side rim was cracked. The contact was informed that the front driver's side rim needed to be replaced. The contact was informed that the parts were unavailable. The vehicle was taken to an independent mechanic, where the contact was informed that the failure had reoccurred due to potholes in the road. The vehicle was repaired; however, the failure reoccurred. The failure became a persistent failure. Additionally, the contact stated that the
The vehicle has swivel seats. When the driverâs seat swivel, itâs severed the wires, the control the SRS system.
The contact owns a 2017 Mercedes-Benz M3CA76 Sprinter 3500. The contact stated while driving at approximately 65 MPH, the diesel purifier, Diesel Exhaust Fluid, DEF system, warning illuminated. The contact stated that the failure of the DEF system had occurred before the recent failure. The contact stated that the first failure had occurred several years ago. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the DEF system again needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 325,000.
The contact owns a 2017 Mercedes- Benz Sprinter 350. The contact stated that while driving at various highway speeds the warning message "DEF Is Low" had suddenly displayed and the vehicle went into "Limp Mode" causing the speed to suddenly reduce to 5 MPH. The vehicle was taken to the local dealer who diagnosed that the DEF tank was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 44,000.
The contact owns a 2017 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 25 MPH, he had to brake abruptly, due to an animal crossing the roadway. Then he heard a loud sound coming from underneath the vehicle, when he took his foot off the brake. . The contact pulled over to the side of the road and saw the water tank had fallen to the ground. The vehicle was taken to an independent mechanic where the water tank was firmly re-attached to the RV. The manufacturer was notified of the failure, but has to date denied responsibility for inadequately attaching the water tank to its RVs. The failure mileage was 49,500.
2017 Mercedes-Benz Sprinter 3500 questions
Does the 2017 Mercedes-Benz Sprinter 3500 have any recalls?
Yes. NHTSA lists 9 safety recalls for the 2017 Mercedes-Benz Sprinter 3500: Stability Control May Shut Off, Raising Crash Risk; Power Steering Hose May Detach, Causing Sudden Steering Loss; Driver Airbag Inflator Can Explode, Causing Injury; Passenger airbag inflator may explode, sending metal fragments into occupants; Missing Body Welds May Weaken Crash Protection. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2017 Mercedes-Benz Sprinter 3500?
Based on 28 owner complaints filed with NHTSA, the most-reported problem areas are Wheels (7), Electronic Stability Control (Esc) (7), Service Brakes (5).
How do I check if a recall on my 2017 Mercedes-Benz Sprinter 3500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.