CarRecallWatchThe 2016 Mercedes-Benz Sprinter 3500 has 16 safety recalls on file with NHTSA.
Owners have filed 62 complaints with NHTSA, including 3 crashes, 2 fires, 6 injuries.
The most-reported problem area is Power Train (14 reports).
2016 Mercedes-Benz Sprinter 3500 recalls
Stability Control May Shut Off, Raising Crash Risk
The Electronic Stability Control (ESC) unit on these Sprinter 3500 vans may become disabled.
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions.
Driver Airbag Inflator Can Explode, Causing Injury
The driver-side frontal airbag inflator in these vans may rupture when the airbag deploys in a crash.
Passenger airbag inflator may explode, sending metal fragments into occupants
The passenger-side frontal airbag inflator in these vans can rupture when the airbag deploys in a crash.
Incorrect weight label may lead to overloaded vans
Certain 2016-2017 Mercedes-Benz Sprinter 2500 and 3500 vans with folding seats (sales code S20) may have an incorrect unloaded vehicle weight label.
Fire extinguisher may fail to discharge or detach in a fire
Certain camper and custom vans built on Mercedes-Benz Sprinter and RAM ProMaster chassis are equipped with Kidde plastic-handle or push-button fire extinguishers.
Wrong Load Capacity Label May Lead to Overloading and Crash Risk
The certification label on the B-pillar of certain 2016 vans may state a higher maximum vehicle load capacity than the vehicle is designed to carry.
Loose Driveshaft Can Puncture Fuel Tank, Causing Fire Risk
Some vans were built without a driveshaft catch strap.
Wrong Tire Pressure Label Can Lead to Tire Damage
Certain 2016 Sprinter 2500 and 3500 vans with reinforced front axles have a tire label on the B-pillar that lists a tire pressure that is too low.
Driveshaft Bracket May Detach in Crash, Risking Fuel Fire
The bracket that holds the center support bearing of the driveshaft may not have been properly welded.
Air Bags May Not Deploy in a Second Crash
Some Sprinter vans from 2013 and 2014 were built without a reinforcement plate and protective bracket on the air bag control unit.
Driver's seat may move during a crash, raising injury risk
Certain left-side seat adjusters in these vans may allow the seat to move during a crash.
Rear seat belt bolts may be loose, risking restraint failure in a crash
Some 2016 Sprinter vans built between March 1, 2016 and May 31, 2016 may have bolts that were not properly tightened where the lower rear seat belt connects to the rear bench seat.
Missing roof crash pads raise injury risk for unbelted passengers
Some 2015-2016 Sprinter vans built with super-high roofs may be missing the required roof crash pads.
Windows May Separate From Vehicle in a Crash
Some vans had multiple layers of paint applied during manufacturing.
Incorrect load label may lead to overloading and crash risk
Certain 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans, built between April 29 and December 15, 2015, have a tire pressure label that lists a higher maximum load capacity than the vehicle is designed to carry.
Most common 2016 Mercedes-Benz Sprinter 3500 problems
Problem areas named in the 62 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Power Train | 14 |
| Service Brakes | 12 |
| Electronic Stability Control (Esc) | 12 |
| Air Bags | 12 |
| Vehicle Speed Control | 10 |
| Electrical System | 9 |
| Wheels | 7 |
| Engine | 5 |
| Unknown Or Other | 3 |
| Structure | 2 |
What owners report
1. What component or system failed or malfunctioned, and is it available for inspection upon request?** The engine/internal engine components and fuel injection system failed. was stated in video that fuel injector looked fine. cylinder #2, including a burnt valve and damage to the top of the piston. The Mercedes-Benz dealership also stated that it was highly likely that the cylinder #2 potentially by becoming stuck wide open or developing a severely abnormal spray pattern. The failed engine and components may be available for inspection upon request, depending on the current repair status and whether the components have been retained. 2. How was your safety or the safety of others put at r
Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss. My safety as well as my pets was put at great risk due to this design and lack of shielding. The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer. There were no warning lamps, warning stickers near the electronic start switch in the vehicle; no messages or other symptoms of the problem prior to the failure. The design foreseeably exposes owners to fire risk, given o
Power steering return hose slipped off 1/2â and fluid leak. Has a recall, but not applicable to this vin. Although it appears to be effecting it? Secured line to best abilities.
The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 65-70 MPH, the hood unintendedly opened, striking the windshield. The contact pulled to the side of the road and became aware that the latch screws had detached; however, the latch was still welded to the vehicle. The contact was able to clamp the hood down with a ratchet. The contact related the failure to NHTSA Campaign Number: 19V665000 (Latches/Locks/Linkages). The contact was referred by the Insurance provider to Safelite Auto Glass to have the windshield replaced. However, due to the damage done to the roof of the vehicle, the vehicle was not repaired. The vehicle had not been repaired.
The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving at 30 MPH, the ABS warning light and the electronic stability control warning lights illuminated. The contact also stated that the motorhome was making abnormal clunking sounds. The contact was able to continue to drive at less than 30 MPH. The manufacturer was notified of the failure and advised the contact that one of the wheels must have failed to patch the ground. The manufacturer advised the contact to turn the vehicle on and off three times using the ignition key for the warning lights to disappear. The contact stated that he did so and the warning lights and warning messages disappeared; howeve
2016 Mercedes-Benz Sprinter 3500 questions
Does the 2016 Mercedes-Benz Sprinter 3500 have any recalls?
Yes. NHTSA lists 16 safety recalls for the 2016 Mercedes-Benz Sprinter 3500: Stability Control May Shut Off, Raising Crash Risk; Power Steering Hose May Detach, Causing Sudden Steering Loss; Driver Airbag Inflator Can Explode, Causing Injury; Passenger airbag inflator may explode, sending metal fragments into occupants; Incorrect weight label may lead to overloaded vans. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2016 Mercedes-Benz Sprinter 3500?
Based on 62 owner complaints filed with NHTSA, the most-reported problem areas are Power Train (14), Service Brakes (12), Electronic Stability Control (Esc) (12).
How do I check if a recall on my 2016 Mercedes-Benz Sprinter 3500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.