CarRecallWatch- Component
- POWER TRAIN:DRIVELINE:DRIVESHAFT
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
- Risk
- A loose driveshaft may strike and puncture the gas tank, resulting in a fuel leak, increasing the risk of a fire.
- Remedy
- DVUSA will notify owners, and dealers will install the missing catch strap for the driveshaft, free of charge. Daimler issued an interim notification to owners on November 17, 2017. The recall began on December 21, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some vans were built without a driveshaft catch strap. If the driveshaft comes loose, it can strike and puncture the fuel tank, causing a fuel leak and raising the risk of a fire.
The remedy is free. Authorized dealers will install the missing driveshaft catch strap at no charge. Owners will be notified by DVUSA, and you can also contact DVUSA customer service at 1-877-762-8267 with questions. Check your vehicle's VIN for open recalls to confirm whether your van is included.
If you have a recalled van, schedule the repair with an authorized Mercedes-Benz dealer as soon as possible. Until then, watch for signs of fuel leakage and contact the dealer promptly if you notice any.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 2500 | 2016 |
|---|---|
| Mercedes-Benz Sprinter 3500 | 2016 |