The 2016 Mercedes-Benz CLA 250 has 8 safety recalls on file with NHTSA.
Owners have filed 67 complaints with NHTSA, including 5 crashes, 1 fire, 4 injuries.
The most-reported problem area is Unknown Or Other (20 reports).
2016 Mercedes-Benz CLA 250 recalls
Front Roof Panel May Detach, Creating Crash Risk
The front roof panel, located between the windshield and the panoramic sunroof, may not have been bonded correctly to the vehicle during a prior repair.
Front roof panel may detach while driving, creating a crash hazard
The front roof panel, located between the windshield and the panoramic sunroof, may not have been bonded correctly to the vehicle during a previous repair.
Crash Alert May Send Responders to Wrong Location
Certain 2016-2017 Mercedes-Benz vehicles have a software problem in the communication module that runs the automatic crash notification (eCall) system.
Passenger airbag may not deploy properly in a crash
The occupant classification system in these vehicles may have been improperly calibrated.
Emergency call system may send wrong date, time, or location
A software fault in the emergency call system (eCall) can cause the date and time recorded for the system to differ from the actual date and time.
Driver Airbag May Deploy Unexpectedly, Raising Injury Risk
The driver's front airbag may deploy without warning because the steering components may not be properly grounded.
Airbag May Not Deploy Properly in a Crash
Some control units in these Mercedes-Benz vehicles may have been updated with incorrect software.
Starter Can Overheat and Melt, Creating a Fire Risk
A starter current limiter can overheat if the engine or transmission fails to turn over and the starter motor repeatedly tries to start the vehicle.
Most common 2016 Mercedes-Benz CLA 250 problems
Problem areas named in the 67 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Unknown Or Other | 20 |
| Engine | 15 |
| Air Bags | 14 |
| Electrical System | 9 |
| Structure | 8 |
| Steering | 7 |
| Fuel/Propulsion System | 6 |
| Power Train | 6 |
| Wheels | 3 |
| Service Brakes | 3 |
What owners report
While turning my steering wheel during normal operation, I heard what appeared to be a popping or snapping sound from inside the steering wheel. Immediately afterward, my horn stopped working, all steering-wheel control buttons became inoperative, and the airbag warning light illuminated with the message âFront Left Malfunction â Service Required.â All these failures occurred suddenly and at approximately the same time, without any prior warning or symptoms. The instrument cluster still lights up, but I can no longer access the mileage display using the steering-wheel controls. The last mileage I recall was approximately 80,000 miles. These symptoms suggest a possible steering-column
My 2016 Mercedes-Benz CLA 250 has a check engine light for code P052E, which points to a broken crankcase ventilation valve. My car has only 59,000 miles on it, but this same exact part already broke once before and was replaced under the original warranty. Now, the replacement part has failed too. This proves the part is defective and keeps breaking. Mercedes-Benz already knows this part is defective. They gave a free 15-year or 150,000-mile extended warranty to fix this exact issue for free on the C-Class and other longitudinal M274 engine platforms. However, they are actively denying coverage for my CLA 250's M270 engine variant, despite the two vehicles sharing nearly identical engine bl
I believe that my vehicle is subject to Recall Campaign # 21V197000. The vehicle is a 2016 Mercedes-Benz CLA250. I've had to have this part ( Front Stationary Roof panel) adhered 5 times in the last 10 months. Mercedes refuses to acknowledge the above campaign #. Not only is this a safety risk to my self and other drivers, there is risk of water damage any electrical components. When this issue was brought to their attention I was told this was VIN specific and no recalls were attached to this vehicle. The photos are from 2 separate incidents. There are no warning lights. My vehicle has had at least 2 unbiased inspections and available upon requet.
My mechanic said that he believes there is a recall on a recalled part this was previously repaired per Mercedes notice of safety recall dated April 2018. The recall remedy provided by the manufacturer has failed to permanently fix the safety defect, and the vehicle remains unsafe to drive. "On certain Model Year (âMYâ) 2014-2017 B-Class electric, MY 2012-2018 C-Class, MY 2012-2017 E-Class, MY 2014-2018 CLA, MY 2015-2018 GLA, MY 2016-2018 GLC, and MY 2013-2015 GLK-Class vehicles, an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag.
My mechanic said that he believes there is a recall on a recalled part this was previously repaired per Mercedes notice of safety recall dated April 2018. The recall remedy provided by the manufacturer has failed to permanently fix the safety defect, and the vehicle remains unsafe to drive. "On certain Model Year (âMYâ) 2014-2017 B-Class electric, MY 2012-2018 C-Class, MY 2012-2017 E-Class, MY 2014-2018 CLA, MY 2015-2018 GLA, MY 2016-2018 GLC, and MY 2013-2015 GLK-Class vehicles, an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag.
2016 Mercedes-Benz CLA 250 questions
Does the 2016 Mercedes-Benz CLA 250 have any recalls?
Yes. NHTSA lists 8 safety recalls for the 2016 Mercedes-Benz CLA 250: Front Roof Panel May Detach, Creating Crash Risk; Front roof panel may detach while driving, creating a crash hazard; Crash Alert May Send Responders to Wrong Location; Passenger airbag may not deploy properly in a crash; Emergency call system may send wrong date, time, or location. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2016 Mercedes-Benz CLA 250?
Based on 67 owner complaints filed with NHTSA, the most-reported problem areas are Unknown Or Other (20), Engine (15), Air Bags (14).
How do I check if a recall on my 2016 Mercedes-Benz CLA 250 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.