CarRecallWatchThe 2020 Mercedes-Benz CLA 250 has 11 safety recalls on file with NHTSA.
Owners have filed 20 complaints with NHTSA, including 1 crash, 2 injuries.
The most-reported problem area is Electrical System (5 reports).
2020 Mercedes-Benz CLA 250 recalls
Driver's Door Lock Can Corrode, Risking Rollaway
The micro-switch in the driver's door lock may corrode and fail to detect that the door is open.
Rear brake pad wear gauge may be missing, raising crash risk
Certain Mercedes-Benz A-Class, CLA, GLA and GLB models from 2019 to 2021 may not have the tool needed to check how worn the rear brake pads are.
Emergency call system may fail to connect in a crash
A software error in the communication module's SIM card can cause a mobile network connection failure.
Rearview camera may show no image, raising crash risk
The rearview camera may fail to display the rear view because of a software error.
Steering Assist May Fail While Driving, Raising Crash Risk
The electric power steering connection may have been contaminated with melted adhesive.
Fuel leak could cause engine fire
Particles may have been trapped between the fuel rail and the fuel injectors during manufacturing, which can cause fuel to leak from the fuel system.
Rearview camera may show a blank screen, raising crash risk
The multimedia system software in these vehicles can cause the infotainment display to stay black or reboot after startup.
Emergency call system may be disabled, delaying crash help
Some 2017 to 2021 Mercedes-Benz vehicles may have had their communication module inadvertently deactivated during a service visit.
Crash Alert May Send Responders to Wrong Location
Certain 2016-2017 Mercedes-Benz vehicles have a software problem in the communication module that runs the automatic crash notification (eCall) system.
Dashboard switches may not light up in the dark
Certain Mercedes-Benz vehicles from model years 2020 and 2021 may have an instrument cluster software issue.
Driver Front Airbag May Not Deploy Properly in a Crash
The driver's side front airbag module may not have been properly bolted down during manufacture.
Most common 2020 Mercedes-Benz CLA 250 problems
Problem areas named in the 20 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 5 |
| Unknown Or Other | 4 |
| Back Over Prevention | 4 |
| Engine | 4 |
| Fuel/Propulsion System | 3 |
| Steering | 2 |
| Exterior Lighting | 1 |
| Visibility | 1 |
| Wheels | 1 |
| Air Bags | 1 |
What owners report
The turbo and turbo charger is going out on my car
The back-up camara is stuck open on the trunk for more than 30 days now. When I put it in reverse the camara will show for about 5 seconds and then go back to the home screen. I brought this to the attention of my advisor and he said that its a known issue. If Mercedes knows this is an issue with the CLA250, they should offer a replacement instead of charging to fix a faulty component.
Front Windshield Wipers run randonly when they are not turned on manually. I would be driving and for no reason (no rain or water on the windshield) the wipers would come on and would not turn off when I used the switch. There was no warning message on my auto dash. It was startling and caused confusion when they came on unexpectantly. My mechanic shared a XENTRY document regarding this problem on 4/25/23. Copies of the XENTRY report and my repair receipt are attached.
My back up camera badge located at the trunk has been permanently stuck open for a few months now when I put car in reverse the screen shows my camera for 2 seconds then disappears and goes back to my Home Screen I brought to the dealer and they told me I need a new battery I replaced my battery paid almost 400 dollars and it still doesnât work .
when reversing, the central display shows backup camera for a couple seconds before turning to a black screen and a message saying the rearview camera is not working properly
2020 Mercedes-Benz CLA 250 questions
Does the 2020 Mercedes-Benz CLA 250 have any recalls?
Yes. NHTSA lists 11 safety recalls for the 2020 Mercedes-Benz CLA 250: Driver's Door Lock Can Corrode, Risking Rollaway; Rear brake pad wear gauge may be missing, raising crash risk; Emergency call system may fail to connect in a crash; Rearview camera may show no image, raising crash risk; Steering Assist May Fail While Driving, Raising Crash Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Mercedes-Benz CLA 250?
Based on 20 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (5), Unknown Or Other (4), Back Over Prevention (4).
How do I check if a recall on my 2020 Mercedes-Benz CLA 250 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.