CarRecallWatch- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
- Risk
- A sudden loss of power steering assist can increase the risk of a crash.
- Remedy
- A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The electric power steering connection may have been contaminated with melted adhesive. This can cause the power steering assist to fail while the vehicle is being driven.
A sudden loss of power steering assist can make the vehicle harder to steer and increases the risk of a crash. Owners should treat this as a safety issue.
An authorized dealer will inspect and repair the power supply connection, as necessary, at no cost to you. Owners may contact Mercedes-Benz USA customer service at 1-800-367-6372 (MBUSA recall number 2021120016). You can also check your VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz CLA 250 | 2020 |
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