CarRecallWatch- Component
- BACK OVER PREVENTION:DISPLAY FUNCTION
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The rearview camera may fail to display the rear view because of a software error. When the camera image is missing, the driver has less visibility behind the vehicle, which increases the risk of a crash, particularly when backing up. The affected vehicles do not meet Federal Motor Vehicle Safety Standard 111 for rear visibility.
Dealers will update the rearview camera software free of charge. Owner notification letters were mailed July 15, 2022. If you have questions, you can contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2022060007.
As a precaution, check your vehicle's VIN for open recalls and schedule the free software update with an authorized dealer as soon as possible.
Check whether this recall is open on your vehicle