CarRecallWatchThe 2020 Mercedes-Benz GLE 350 has 27 safety recalls on file with NHTSA.
Owners have filed 91 complaints with NHTSA, including 3 crashes, 1 fire, 2 injuries.
The most-reported problem area is Engine (33 reports).
2020 Mercedes-Benz GLE 350 recalls
Water Can Leak Into the Cabin, Risking Fire and Lost Safety Functions
Air conditioner drain hoses on these vehicles may have been installed incorrectly, allowing water to drain into the passenger compartment instead of outside the vehicle.
Rear Window Trim Bars May Detach, Creating Crash Risk
Due to a manufacturing error, the rear door window trim bars on certain vehicles may detach.
Emergency call system may fail to connect in a crash
A software error in the communication module's SIM card can cause a mobile network connection failure.
Rearview camera may show no image, raising crash risk
The rearview camera may fail to display the rear view because of a software error.
Loose wiring can cut power to steering assist, headlights and wipers
A wiring harness connected to the prefuse box in the engine compartment may not be properly secured.
Seats May Not Properly Restrain Occupants in a Crash
Certain 2020 and 2021 Mercedes-Benz vehicles may have had their seats assembled incorrectly.
Misaligned LED headlights may reduce nighttime visibility
Some vehicles may have had their LED headlights incorrectly adjusted during a repair.
Rearview camera may show a blank screen, raising crash risk
The multimedia system software in these vehicles can cause the infotainment display to stay black or reboot after startup.
Water Leak Can Cause Fire, Lost Power, or Locked Doors
A/C drain hoses may have been installed incorrectly, allowing water to drain into the passenger compartment and collect in the driver and passenger foot wells.
Stability Software May Pull Vehicle to One Side, Raising Crash Risk
The electronic stability control software can apply torque to one front wheel during certain evasive driving maneuvers, which may pull the vehicle unexpectedly to one side.
Left Reverse Light May Stay On in Other Gears
The lighting control unit in certain 2020 GLE 350 and GLE 450 vehicles may malfunction, causing the left exterior reverse light to stay lit after the transmission is shifted out of reverse.
Loose dashboard could impair passenger airbag in a crash
The dashboard surface on certain vehicles may not be properly secured to its base material.
Crash Alert May Send Responders to Wrong Location
Certain 2016-2017 Mercedes-Benz vehicles have a software problem in the communication module that runs the automatic crash notification (eCall) system.
Middle Rear Seat Belt Buckle Can Slip Out of Reach
The middle rear seat belt buckle can be pushed down into the gap below the seat cushion while the belt is being fastened.
Improper ground wire may disable steering, wipers or headlight
A poorly installed electrical ground connection for the illuminated front grille star may affect other components that share the same ground.
Driveshaft May Disconnect, Causing Stalling and Crash Risk
The locking ring connecting the front and rear sections of the driveshaft may not have been installed correctly.
Driver's seat bolt may fail, raising crash injury risk
One of the four bolts securing the driver's seat may not have been installed correctly and could fail.
Seat Wiring Can Pinch, Disabling Side Air Bags
A wiring harness under the electrically adjustable second-row seat may get pinched when the seat is moved, which can damage the wires.
Rear Crossmember May Crack and Detach, Raising Crash Risk
Some 2020 SUVs may have insufficiently welded seams on the rear crossmember, a structural part of the vehicle frame.
Dashboard switches may not light up in the dark
Certain Mercedes-Benz vehicles from model years 2020 and 2021 may have an instrument cluster software issue.
Rear Door Window Trim May Detach, Creating Road Hazard
The rear door window trim on certain vehicles may detach.
Missing third-row headrest instructions raise crash injury risk
Some 2020 Mercedes-Benz GLE 350 4MATIC and GLE 450 4MATIC vehicles were built with owner's manuals that do not explain how to adjust the head restraints of the third-row seats.
AC Drain Hose Can Leak Water Into Footwells, Risking Fire
Some 2020 Mercedes-Benz GLE and GLS models may have had their air conditioner drain hoses installed incorrectly.
Fuel leak at filler pipe can cause fire risk
The connection between the fuel filler pipe and the fuel tank may have been improperly welded during manufacturing.
Software Error Can Disable Automatic Emergency Braking
A software error in the radar sensor control unit may impair the Active Brake Assist system.
Passenger Air Bag May Deploy Late or Not Fully in Heat
Certain 2020 Mercedes-Benz GLE 350 and GLE 450 SUVs may have a passenger-side frontal air bag that deploys late or does not fully deploy when the cabin is very hot and a crash occurs.
Water Leak Can Damage Electrical Systems
A welding error during production may have left a small hole in the floor of certain 2020 Mercedes-Benz GLE 350 and GLE 450 4Matic vehicles.
Most common 2020 Mercedes-Benz GLE 350 problems
Problem areas named in the 91 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Engine | 33 |
| Electrical System | 22 |
| Unknown Or Other | 12 |
| Forward Collision Avoidance | 11 |
| Lane Departure | 7 |
| Power Train | 6 |
| Fuel/Propulsion System | 6 |
| Vehicle Speed Control | 5 |
| Service Brakes | 5 |
| Structure | 3 |
What owners report
The rear door window divider bar detached while driving on highway. Unsure if this bar hit another car, we noticed it after the trip ended. The problem has been confirmed by the dealership. There were no warnings or messages about the problem.
Fuel Rail Pressure Sensor failure (P0191) This issue generated a check engine light and limp home mode to be initiated. I have had the part changed and when it was changed the previous part had a manufacturing date of 2025. After replacing with new certified part the issue happened again less than a month later. I have researched and found out that Mercedes has issued a Campaign (L107.70-P-078047) for this issue but they are saying my VIN does not have a recall or campaign attached to it. My vehicle is presenting with the exact issues this campaign states and the same P0191 code that is mentioned in the campaign. It states that there is a software update needed and a flash done on the comput
I keep getting coolant level low. I add coolant fluid into the tank and the warning message comes up again. I see no leaks under my vehicle so not sure if thereâs a leak inside the tank itself or air leak somewhere but Iâve gotten that warning message about 10 or more times. Also as im driving the blind spot sensor just randomly goes off without a car or anything being next to me.
The a/c unit failed and is available for inspection upon request. Being in an over-heated car can cause dehydration, heat exhaustion and/or heat stroke. I was nauseous and dizzy while driving, putting myself and my passengers at risk. Upon taking my car to a independent service dealer, it was revealed that their is a leak and the evaporator must be replaced. It has not been inspected by a Mercedes dealer yet. No warning messages.
Water pool in passenger side of vehicle all into carpet and glovebox area
2020 Mercedes-Benz GLE 350 questions
Does the 2020 Mercedes-Benz GLE 350 have any recalls?
Yes. NHTSA lists 27 safety recalls for the 2020 Mercedes-Benz GLE 350: Water Can Leak Into the Cabin, Risking Fire and Lost Safety Functions; Rear Window Trim Bars May Detach, Creating Crash Risk; Emergency call system may fail to connect in a crash; Rearview camera may show no image, raising crash risk; Loose wiring can cut power to steering assist, headlights and wipers. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Mercedes-Benz GLE 350?
Based on 91 owner complaints filed with NHTSA, the most-reported problem areas are Engine (33), Electrical System (22), Unknown Or Other (12).
How do I check if a recall on my 2020 Mercedes-Benz GLE 350 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.