CarRecallWatch- Component
- STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
- Risk
- The detached trim can become a road hazard, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The rear door window trim on certain vehicles may detach. A loose or detached trim piece can fall onto the road or become a hazard to other drivers, which increases the risk of a crash.
Owners will be notified by mail. Dealers will inspect the rear door window trim and fasten it as needed. The repair is free of charge. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2019100011. Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLE 350 | 2020 |
|---|---|
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |
| Mercedes-Benz GLS 580 4MATIC | 2020 |