The 2020 Mercedes-Benz GLS 580 4MATIC has 19 safety recalls on file with NHTSA.
Owners have filed 2 complaints with NHTSA.
The most-reported problem area is Suspension (1 report).
2020 Mercedes-Benz GLS 580 4MATIC recalls
Loose Ground Wire Can Overheat and Cause Fire
A 48-volt ground connection under the passenger seat may not be secured properly, so the connection can overheat over time.
Sunroof May Close Unexpectedly, Risking Injury
Some 2020 GLS 580 vehicles have a software error that can cause the sunroof to close unexpectedly when "car wash mode" is activated.
Water Can Leak Into the Cabin, Risking Fire and Lost Safety Functions
Air conditioner drain hoses on these vehicles may have been installed incorrectly, allowing water to drain into the passenger compartment instead of outside the vehicle.
Third-Row Seatback Lock May Fail in a Crash
The locks on the third-row seatbacks may fail, so the seatback may not stay locked in place during a crash.
Rear Window Trim Bars May Detach, Creating Crash Risk
Due to a manufacturing error, the rear door window trim bars on certain vehicles may detach.
Front airbag wiring may be misrouted and fail to deploy
The front air bag wiring harness on these vehicles may be routed incorrectly.
Emergency call system may fail to connect in a crash
A software error in the communication module's SIM card can cause a mobile network connection failure.
Loose Ground Bolt Can Overheat Wiring, Causing Fire Risk
A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly.
Fuel leak could cause engine fire
Particles may have been trapped between the fuel rail and the fuel injectors during manufacturing, which can cause fuel to leak from the fuel system.
Seats May Not Properly Restrain Occupants in a Crash
Certain 2020 and 2021 Mercedes-Benz vehicles may have had their seats assembled incorrectly.
Driver's Air Bag May Not Deploy Properly in a Crash
The air bag control unit software in certain 2020 GLS 580 vehicles may have been programmed incorrectly.
Rearview camera may show a blank screen, raising crash risk
The multimedia system software in these vehicles can cause the infotainment display to stay black or reboot after startup.
Water Leak Can Cause Fire, Lost Power, or Locked Doors
A/C drain hoses may have been installed incorrectly, allowing water to drain into the passenger compartment and collect in the driver and passenger foot wells.
Stability Software May Pull Vehicle to One Side, Raising Crash Risk
The electronic stability control software can apply torque to one front wheel during certain evasive driving maneuvers, which may pull the vehicle unexpectedly to one side.
Crash Alert May Send Responders to Wrong Location
Certain 2016-2017 Mercedes-Benz vehicles have a software problem in the communication module that runs the automatic crash notification (eCall) system.
Improper ground wire may disable steering, wipers or headlight
A poorly installed electrical ground connection for the illuminated front grille star may affect other components that share the same ground.
Worn Shocks Can Cause Loss of Control and Crash Risk
Some 2020 Mercedes-Benz GLE 450, GLS 450, and GLS 580 4MATIC vehicles may have front strut and rear shock absorber pistons with faulty seals.
Dashboard switches may not light up in the dark
Certain Mercedes-Benz vehicles from model years 2020 and 2021 may have an instrument cluster software issue.
Rear Door Window Trim May Detach, Creating Road Hazard
The rear door window trim on certain vehicles may detach.
Most common 2020 Mercedes-Benz GLS 580 4MATIC problems
Problem areas named in the 2 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Suspension | 1 |
| Fuel/Propulsion System | 1 |
What owners report
The fuel rail system failed on the passenger side of the engine and leaks. This is the same issue seen on, but VIN number isn't apart of it: Campaign No. : 2022030003 CA DMV. : 220303 NHTSA ID 21V961 I have taken the vehicle to a Mercedes dealer twice for the concern of smelling gas. The second time I had a video but the service tech couldn't replicate the leak. This safety concern pose a great risk as the gas could come into contact with a hot surface and ignite but passenger at HIGH risk. The problem has taken to the dealer twice with video showing the leak., however they cannot reproduced confirmed/replicate it. No the vehicle or component has not been inspected by the police, insu
The suspension has failed despite changing engine mounts. It is available for inspection if needed. I also believe there is Premature wear of the front struts and rear shock absorbers. This can affect vehicle handling and control, increasing the risk of a crash. There were no warning lamps and it has been inspected by various mechanics including Mercedes
2020 Mercedes-Benz GLS 580 4MATIC questions
Does the 2020 Mercedes-Benz GLS 580 4MATIC have any recalls?
Yes. NHTSA lists 19 safety recalls for the 2020 Mercedes-Benz GLS 580 4MATIC: Loose Ground Wire Can Overheat and Cause Fire; Sunroof May Close Unexpectedly, Risking Injury; Water Can Leak Into the Cabin, Risking Fire and Lost Safety Functions; Third-Row Seatback Lock May Fail in a Crash; Rear Window Trim Bars May Detach, Creating Crash Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Mercedes-Benz GLS 580 4MATIC?
Based on 2 owner complaints filed with NHTSA, the most-reported problem areas are Suspension (1), Fuel/Propulsion System (1).
How do I check if a recall on my 2020 Mercedes-Benz GLS 580 4MATIC has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.