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Mercedes-Benz GLE 350 Recall 21V818: Seats May Not Properly Restrain Occupants in a Crash

NHTSA campaign 21V818, reported October 18, 2021, 27 vehicles potentially affected.

What this recall means for you

Certain 2020 and 2021 Mercedes-Benz vehicles may have had their seats assembled incorrectly. The seats may not properly restrain an occupant during a crash, which increases the risk of injury.

Dealers will inspect the seats and repair them as necessary, at no cost to you. Owner notification letters are expected to be mailed December 8, 2021. If you have questions, you can contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2021110010.

Check your vehicle's VIN for open recalls and schedule your free repair at an authorized Mercedes-Benz dealer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V818Mercedes-Benz USA, LLC
Component
SEATS
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.
Risk
Incorrectly assembled seats may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect and repair the seats, as necessary, free of charge. Owner notification letters are expected to be mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021110010.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz AMG C632020
Mercedes-Benz AMG GLE532021
Mercedes-Benz GLE 3502020
Mercedes-Benz GLE 4502020
Mercedes-Benz GLS 4502020
Mercedes-Benz GLS 580 4MATIC2020