CarRecallWatch- Component
- SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE450, GLS450, and GLS580 vehicles. The sealing of the piston assembly in the front struts and rear shock absorbers may leak and fail prematurely.
- Risk
- Premature wear of the front struts and rear shock absorbers can affect vehicle handling and control, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the front strut assemblies and rear shock absorbers, free of charge. The recall began October 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020090001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2020 Mercedes-Benz GLE 450, GLS 450, and GLS 580 4MATIC vehicles may have front strut and rear shock absorber pistons with faulty seals. The seals can leak and allow the shocks to wear out prematurely.
Worn front struts and rear shock absorbers can affect how the vehicle handles and how well the driver can control it, which increases the risk of a crash.
Mercedes-Benz USA will notify owners. Dealers will replace the front strut assemblies and rear shock absorbers free of charge. Owners can contact MBUSA customer service at 1-800-367-6372 and reference recall number 2020090001. You can also check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLE 450 | 2020 |
|---|---|
| Mercedes-Benz GLS 450 | 2020 |
| Mercedes-Benz GLS 580 4MATIC | 2020 |