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Mercedes-Benz GLE 350 Recall 21V071: Stability Software May Pull Vehicle to One Side, Raising Crash Risk

NHTSA campaign 21V071, reported February 12, 2021, 41,838 vehicles potentially affected.

What this recall means for you

The electronic stability control software can apply torque to one front wheel during certain evasive driving maneuvers, which may pull the vehicle unexpectedly to one side. This means the vehicle does not fully meet federal electronic stability control requirements.

If the vehicle pulls to one side during an emergency swerve or sudden avoidance maneuver, it can increase the risk of a crash. Owners should be aware of this issue, especially when driving at higher speeds or in situations requiring quick steering input.

Mercedes-Benz USA will notify owners, and authorized dealers will update the ESP software at no cost. Owners can contact Mercedes-Benz USA customer service at 1-800-367-6372 (recall number 2021030004). You can also check your vehicle identification number for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V071Mercedes-Benz USA, LLC
Component
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Risk
If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz GLE 35020202021
Mercedes-Benz GLE 45020202021
Mercedes-Benz GLE 5802020
Mercedes-Benz GLS 4502020
Mercedes-Benz GLS 580 4MATIC2020