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Mercedes-Benz GLE 350 Recall 20V626: Improper ground wire may disable steering, wipers or headlight

NHTSA campaign 20V626, reported October 9, 2020, 12,799 vehicles potentially affected.

What this recall means for you

A poorly installed electrical ground connection for the illuminated front grille star may affect other components that share the same ground. These include the power steering control unit, the windshield wiper motor and the left headlight. If any of these malfunction, the risk of a crash increases.

Dealers will relocate the ground connection at no cost to the owner. Owners will be notified by mail, and you can also contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2020100015/6. The recall began November 13, 2020.

If you own one of these vehicles, check your VIN for open recalls and schedule a free repair at an authorized Mercedes-Benz dealer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 20V626Mercedes-Benz USA, LLC.
Component
ELECTRICAL SYSTEM:WIRING; EXTERIOR LIGHTING:HEADLIGHTS; STEERING:ELECTRIC POWER ASSIST SYSTEM; VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Problem
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the function of other components that share the same ground connection, such as the power steering control unit, wiper motor, and/or the left headlight.
Risk
If the power steering, wiper motor, or left headlight malfunction there could be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will relocate the ground connection, free of charge. The recall began November 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100015/6.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz GLE 3502020
Mercedes-Benz GLE 4502020
Mercedes-Benz GLE 5802020
Mercedes-Benz GLS 4502020
Mercedes-Benz GLS 580 4MATIC2020