CarRecallWatch- Component
- EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
- Risk
- Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
- Remedy
- Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A/C drain hoses may have been installed incorrectly, allowing water to drain into the passenger compartment and collect in the driver and passenger foot wells. This water can corrode and short-circuit electrical components, which may increase the risk of a fire. The water can also disable the emergency call (eCall) feature, prevent the doors from unlocking, and cause the engine to not start or enter a limp-home mode, raising the risk of injury or a crash.
Dealers will inspect and correct the air conditioner drain hoses as needed, free of charge. Owner notification letters were mailed June 4, 2021.
To check whether your vehicle is affected, contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2021040024, and check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG GLE53 | 2021 |
|---|---|
| Mercedes-Benz GLE 350 | 2020 |
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLE 580 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |
| Mercedes-Benz GLS 580 4MATIC | 2020 |