- Component
- AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.
- Risk
- An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.
- Remedy
- MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2020 Mercedes-Benz GLE 350 and GLE 450 SUVs may have a passenger-side frontal air bag that deploys late or does not fully deploy when the cabin is very hot and a crash occurs. The air bag inflator module is the affected part.
An air bag that does not deploy as intended can increase the risk of injury to the front passenger in a crash. If your vehicle is affected, the dealer will replace the passenger air bag module at no cost to you. All affected vehicles are still in the manufacturer's control, so dealers have been notified to make the repair.
To check whether your vehicle is included, enter your VIN for open recalls. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2019070011. Take your vehicle to an authorized Mercedes-Benz dealer for the free repair.
Official recall notice
Affected vehicles
| Mercedes-Benz GLE 350 | 2020 |
|---|---|
| Mercedes-Benz GLE 450 | 2020 |