CarRecallWatch- Component
- STRUCTURE:FRAME AND MEMBERS
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.
- Risk
- If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020060013.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some 2020 SUVs may have insufficiently welded seams on the rear crossmember, a structural part of the vehicle frame. When the vehicle is towing, cracks can form at these seams, which may allow the rear crossmember to separate from the vehicle.
If the rear crossmember detaches, it can fall onto the road and become a hazard to other drivers, increasing the risk of a crash. Owners should take this recall seriously, especially if they tow with their vehicle.
Mercedes-Benz USA will notify owners, and authorized dealers will replace the rear crossmember free of charge. You can contact Mercedes-Benz USA customer service at 1-800-367-6372. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLE 350 | 2020 |
|---|---|
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |