- Component
- STRUCTURE:INTERIOR PANELS:DASHBOARD
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
- Risk
- In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
- Remedy
- MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The dashboard surface on certain vehicles may not be properly secured to its base material. This means the dashboard covering can come loose from the structure underneath it.
In a crash where the passenger airbag deploys, an unsecured dashboard could interfere with the airbag's inflation, increasing the risk of injury to the front passenger.
The repair is free. Dealers will replace the dashboard at no charge. Owners will be notified by Mercedes-Benz USA, or can call customer service at 1-800-367-6372 (recall number 2021030003). You can also check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG GLE53 | 2021 |
|---|---|
| Mercedes-Benz GLE 350 | 2020 |
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |