Home / Latest recalls / 21V057

Mercedes-Benz GLE 350 Recall 21V057: Loose dashboard could impair passenger airbag in a crash

NHTSA campaign 21V057, reported February 5, 2021, 8 vehicles potentially affected.

What this recall means for you

The dashboard surface on certain vehicles may not be properly secured to its base material. This means the dashboard covering can come loose from the structure underneath it.

In a crash where the passenger airbag deploys, an unsecured dashboard could interfere with the airbag's inflation, increasing the risk of injury to the front passenger.

The repair is free. Dealers will replace the dashboard at no charge. Owners will be notified by Mercedes-Benz USA, or can call customer service at 1-800-367-6372 (recall number 2021030003). You can also check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 21V057Mercedes-Benz USA, LLC
Component
STRUCTURE:INTERIOR PANELS:DASHBOARD
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.
Risk
In the event of a crash where the passenger air bag deploys, an unsecured dashboard could impair the inflation of the passenger air bag, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the dashboard, free of charge. The recall began April 16, 2021. Owners may contact MBUSA customer serviced at 1-800-367-6372. MBUSA's number for this recall is 2021030003.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mercedes-Benz AMG GLE532021
Mercedes-Benz GLE 3502020
Mercedes-Benz GLE 4502020
Mercedes-Benz GLS 4502020