CarRecallWatchThe 2020 Mercedes-Benz CLS 450 has 5 safety recalls on file with NHTSA.
Owners have filed 5 complaints with NHTSA.
The most-reported problem area is Electrical System (4 reports).
2020 Mercedes-Benz CLS 450 recalls
12V battery may not be secured, disabling crash safety features
The 12-volt battery in the trunk may not be properly secured.
Emergency call system may fail to connect in a crash
A software error in the communication module's SIM card can cause a mobile network connection failure.
Rearview camera may show no image, raising crash risk
The rearview camera may fail to display the rear view because of a software error.
Emergency call system may be disabled, delaying crash help
Some 2017 to 2021 Mercedes-Benz vehicles may have had their communication module inadvertently deactivated during a service visit.
Crash Alert May Send Responders to Wrong Location
Certain 2016-2017 Mercedes-Benz vehicles have a software problem in the communication module that runs the automatic crash notification (eCall) system.
Most common 2020 Mercedes-Benz CLS 450 problems
Problem areas named in the 5 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 4 |
| Engine | 1 |
| Wheels | 1 |
What owners report
I purchased my 2020 Mercedes-Benz CLS 450 with approximately 12,000 miles on 08/16/2022. Throughout the course of my ownership the vehicle has had multiple sets of tires replaced due to them either being prematurely bald, developing multiple bubbles, or shredding due to cracked rims. Along with the tires being constantly replaced, I have had to replace 8 rims that have cracked under normal driving conditions. Upon doing research into why my rims crack so frequently, I discovered that this is a common occurrence with my model of Mercedes, as well as several other models. The online forums state, âThis is not as a result of your driving, potholes, etc. but due to a design defect with some Me
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11496545*DJR ******* DELETE VOQ *******
The contact owns a 2020 Mercedes-Benz CLS450. The contact received notification of NHTSA Campaign Number: 22V733000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms remedy not available.
The contact owns a 2020 Mercedes-Benz CLS450. The contact received notification of NHTSA Campaign Number: 22V533000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had experienced the failure listed in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,000. VIN tool confirms parts not available.
THE 2020 MERCEDES CLS HAS A KNOWN DEFECT IN THEIR 48V SYSTEM THAT TURNS THE ENGINE OFF IN LOCATIONS WITH HIGH HET ZONES. I WAS TOLD BY THE MERCEDES SERVICE DEPARTMENT THIS HAS BEEN OCCURRING IN ARIZONA, NEW MEXICO, FLORIDA, NEVADA AND SAUDI ARABIA. IT'S A KNOW ISSUE THAT THEY ARE UNABLE TO FIX CURRENTLY. I HAD MY CHILDREN IN THE CAR WHEN I WAS MAKING A LEFT HAND TURN IN A MAJOR INTERSECTION AND THE CAR JUST STALLED ON ME, LEAVING ME IN A PANIC TO TRY TO START THE CAR AGAIN BEFORE GETTING INTO AN ACCIDENT. MERCEDES PROVIDED ME A LOANER WHILE THEY TRIED TO FIX MY CAR. I WAITED 9 WEEKS TO SEE IF THEY CAN FIX IT, BUT THEY ARE NOT ABLE TO. I HAVE CONTACTED THE MERCEDES DEALERSHIP AS WELL AS THE
2020 Mercedes-Benz CLS 450 questions
Does the 2020 Mercedes-Benz CLS 450 have any recalls?
Yes. NHTSA lists 5 safety recalls for the 2020 Mercedes-Benz CLS 450: 12V battery may not be secured, disabling crash safety features; Emergency call system may fail to connect in a crash; Rearview camera may show no image, raising crash risk; Emergency call system may be disabled, delaying crash help; Crash Alert May Send Responders to Wrong Location. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Mercedes-Benz CLS 450?
Based on 5 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (4), Engine (1), Wheels (1).
How do I check if a recall on my 2020 Mercedes-Benz CLS 450 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.