- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
- Risk
- The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.
- Remedy
- Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The 12-volt battery in the trunk may not be properly secured. In a crash, the battery can shift and cause an electrical connection failure, which can disable safety features including the emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.
Because these features may not work during a crash, the risk of injury is increased. Affected vehicles include certain 2019 through 2021 Mercedes-Benz AMG CLS53, AMG E53, and CLS 450 models, as well as 2020 versions of these models. Check your VIN for open recalls to confirm whether your vehicle is included.
Mercedes-Benz dealers will secure the 12-volt battery free of charge. Owner notification letters were mailed January 20, 2023. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372, referencing recall number 2022100009.
Official recall notice
Affected vehicles
| Mercedes-Benz AMG CLS53 | 201920202021 |
|---|---|
| Mercedes-Benz AMG E53 | 2019202020212022 |
| Mercedes-Benz CLS 450 | 2019202020212022 |
| Mercedes-Benz E 450 | 20212022 |