CarRecallWatchThe 2018 Mercedes-Benz E 400 has 13 safety recalls on file with NHTSA.
Owners have filed 23 complaints with NHTSA, including 1 crash, 2 fires.
The most-reported problem area is Unknown Or Other (6 reports).
2018 Mercedes-Benz E 400 recalls
Tires May Fail Under Inflation Pressure, Raising Crash Risk
Certain 2018 and 2019 Mercedes-Benz E-Class Cabriolet and Coupe vehicles have tires that were incorrectly marked with the wrong maximum inflation pressure.
Rearview camera may show no image, raising crash risk
The rearview camera may fail to display the rear view because of a software error.
Emergency call system may be disabled, delaying crash help
Some 2017 to 2021 Mercedes-Benz vehicles may have had their communication module inadvertently deactivated during a service visit.
Crash Alert May Send Responders to Wrong Location
Certain 2016-2017 Mercedes-Benz vehicles have a software problem in the communication module that runs the automatic crash notification (eCall) system.
Seat Belt Warning May Not Sound or Blink When Unbuckled
Some Mercedes-Benz vehicles that previously had their instrument cluster replaced may have software that does not properly run the front seat belt warning.
Seat Belt May Not Tighten in a Crash
Front seat belts that are properly fastened may be wrongly detected as unbuckled.
Rear spoiler can detach and become a road hazard
Certain wagon models have a rear spoiler that may come loose from its mounting while the vehicle is being driven.
Front Seatback May Not Lock, Risking Forward Folding in a Crash
The right-side front seatback may not properly lock in place on certain vehicles.
Steering Connection May Loosen, Reducing Steering Control
On certain 2018 Mercedes-Benz C 300 and E 400 vehicles, the steering coupling may not have been locked correctly at the factory.
Steering May Lock in One Position, Raising Crash Risk
A locknut in the steering rack may break under high load, which could cause the steering to become stuck in one position.
Child Seat Anchor May Detach in a Crash, Raising Injury Risk
Some 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles may have had their child seat anchoring system (ISOFIX) improperly installed.
Passenger airbag may not turn off with child seat
On certain 2018 and 2019 Mercedes-Benz E-Class and CLS vehicles, the Occupant Classification System, which detects whether a seat is occupied and whether a child seat is installed, may not be properly calibrated.
Front Seatbacks May Not Lock, Risking Injury in a Crash
The right-side front seatback may not properly lock in place.
Most common 2018 Mercedes-Benz E 400 problems
Problem areas named in the 23 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Unknown Or Other | 6 |
| Electrical System | 4 |
| Engine | 3 |
| Steering | 3 |
| Seat Belts | 3 |
| Power Train | 2 |
| Electronic Stability Control (Esc) | 1 |
| Vehicle Speed Control | 1 |
| Service Brakes | 1 |
| Structure | 1 |
What owners report
I am filing this complaint regarding NHTSA Recall 26V216 for my 2018 Mercedes-Benz E 400 4MATIC, VIN [XXX]. On XXX, the recalled driveshaft/universal-joint component failed, rendering the vehicle undriveable. At essentially the same time, the steering became effectively frozen and I could not steer normally. The recall materials I received warned of sudden loss of drive power, but did not warn of possible steering loss. The recall notice did not give an actual earliest repair date. Instead, it stated that I could take the vehicle to an authorized Mercedes-Benz dealer for repair at no cost. My disabled vehicle was taken to Mercedes-Benz of Orland Park on XXX, and I was provided a loaner that
The contact owns a 2018 Mercedes-Benz E 400. The contact received notification of NHTSA Campaign Number: 26V216000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The driver-side seat belt retractor on my 2018 Mercedes-Benz E400 (W213) has failed to fully retract, leaving significant slack across the driver's chest and lap. An authorized Mercedes-Benz dealer has diagnosed the issue as a failed seat belt motor. This component is part of the vehicle's electronic PRE-SAFE system. Because the belt no longer retracts into its stowed position or maintains tension, the vehicle is in a state of non-compliance with Federal Motor Vehicle Safety Standard (FMVSS) No. 209 (Seat Belt Assemblies). Specifically, it fails to meet the retraction requirements necessary to ensure the webbing properly locates on the occupant's body. Furthermore, the failure of the motor
The rear backup camera intermittently will open for a second, display the rear view (when in reverse), then immediately closes. This often happens after the trunk has been opened / closed, as when we go shopping and put items in the trunk. Sometimes it resets when you turn off the ignition and restart the car.
I am filing a complaint regarding the loss of safety-related and remote vehicle features on my 2018 Mercedes-Benz E 400 due to discontinued cellular connectivity between Mercedes-Benz and T-Mobile, effective 12/31/2025. This vehicle is paid for, has low mileage, and is otherwise in excellent condition. However, Mercedes-Benz has notified owners that key features will stop working, including remote start and safety-related services accessed through the Mercedes-Me app. As a consumer, I pay a monthly subscription for these services. This is the second Mercedes-Benz vehicle I have owned where features were removed after purchase due to technology decisions made by the manufacturer and its par
2018 Mercedes-Benz E 400 questions
Does the 2018 Mercedes-Benz E 400 have any recalls?
Yes. NHTSA lists 13 safety recalls for the 2018 Mercedes-Benz E 400: Tires May Fail Under Inflation Pressure, Raising Crash Risk; Rearview camera may show no image, raising crash risk; Emergency call system may be disabled, delaying crash help; Crash Alert May Send Responders to Wrong Location; Seat Belt Warning May Not Sound or Blink When Unbuckled. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2018 Mercedes-Benz E 400?
Based on 23 owner complaints filed with NHTSA, the most-reported problem areas are Unknown Or Other (6), Electrical System (4), Engine (3).
How do I check if a recall on my 2018 Mercedes-Benz E 400 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.