CarRecallWatch- Component
- STEERING
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
- Risk
- If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2018 Mercedes-Benz C 300 and E 400 vehicles, the steering coupling may not have been locked correctly at the factory. If it is not properly locked, the mechanical link between the steering wheel and the steering rack can come loose. This reduces your ability to steer and raises the risk of a crash.
If you own one of these vehicles, Mercedes-Benz USA will notify you by mail. Authorized dealers will inspect the steering coupling and lock it correctly if needed. The repair is free of charge. Owners can also contact Mercedes-Benz USA customer service at 1-800-367-6372 and reference recall number 2018120010.
You can check whether your vehicle has any open recalls by entering your VIN on the NHTSA recall lookup site or by asking any authorized Mercedes-Benz dealer. Contact a dealer promptly to schedule the inspection.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz C 300 | 2018 |
|---|---|
| Mercedes-Benz E 400 | 2018 |