CarRecallWatch- Component
- SEATS
- Problem
- Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
- Risk
- If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
- Remedy
- Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
What this recall means for you
The right-side front seatback may not properly lock in place on certain vehicles. If the seatback is not securely locked, it could fold forward during a crash, which increases the risk of injury to the occupant.
Owners will be notified, and an authorized dealer will inspect the seatback locking mechanism and replace the seatback lock if needed. The repair is free of charge. An interim owner letter was mailed on April 12, 2019, and owners will receive a second notice once the remedy is available. You can check your vehicle's VIN for open recalls and contact Mercedes-Benz customer service at 1-800-367-6372, referencing recall number 2019040007.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz AMG C43 | 20172018 |
|---|---|
| Mercedes-Benz AMG C63 | 20172018 |
| Mercedes-Benz C 300 | 20172018 |
| Mercedes-Benz E 400 | 2018 |