The 2018 Mercedes-Benz Metris has 10 safety recalls on file with NHTSA.
Owners have filed 28 complaints with NHTSA.
The most-reported problem area is Tires (14 reports).
2018 Mercedes-Benz Metris recalls
Incorrect tire load rating label may lead to tire failure
The tire load capacity value listed for these vans is incorrect, so the vehicles do not meet Federal Motor Vehicle Safety Standard 110 for tire and loading information.
Fuel Hose May Leak, Creating a Fire Risk
Some Mercedes-Benz Metris vans from model years 2017 through 2022 may have fuel hoses at the engine that are not fully secure.
Rearview camera image can freeze, raising crash risk
Certain Mercedes-Benz Metris vans from model years 2015 through 2018 may have a defective memory chip in the rearview camera.
Brake Fluid Reservoir May Detach, Causing Leaks
The brake fluid reservoir on certain vehicles may be incorrectly mounted, which can allow it to detach from the vehicle.
Emergency Call System May Send Crash Help to Wrong Location
The software in the communication module of certain Mercedes-Benz Metris and Sprinter vans may fail to send the correct vehicle location through the automatic emergency call system (eCall) after a crash.
Exposed Battery Can Cause Electrical Short and Fire Risk
The backup battery compartment under the front passenger seat may lack its own cover.
Vans May Have Loose Safety Parts, Raising Crash Risk
Certain 2018-2019 Mercedes-Benz Sprinter and Metris vans left the reassembly plant without a final quality inspection of safety-related parts and bolt connections.
Steering assist may cut out, raising crash risk
A sensor inside the electric power steering unit may have been improperly manufactured.
Loose Parts May Go Undetected, Raising Crash Risk
Certain vans were built without the final quality inspection of safety-related parts and bolted connections, so some components may be loose or improperly secured without anyone knowing.
Loose Driveshaft Bolts Can Cause Loss of Drive
The driveshaft securing bolts at the automatic transmission flange may loosen over time.
Most common 2018 Mercedes-Benz Metris problems
Problem areas named in the 28 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Tires | 14 |
| Wheels | 5 |
| Back Over Prevention | 3 |
| Steering | 3 |
| Unknown Or Other | 3 |
| Engine | 2 |
| Service Brakes | 2 |
| Electrical System | 2 |
| Vehicle Speed Control | 1 |
| Fuel System, Gasoline | 1 |
What owners report
See attached document for complaint. I wanted to express my displeasure with the manner in which the above reference recall was conducted. The timeline left many owners with expensive replacement bills for new tires to replace inadequate tires that were installed as OEM on our vans. The message boards tell a story of frustration for a large group of consumers. As you know the recall was originally made in July of 2022. The notice to dealers went out in September of 2022. Mercedes Benz appeared to really drag their feet on a solution to the issue with the first small number of remedies (219 out of 24,359) in the second quarter of 2024. Remedies did not begin in earnest until the beginning of
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (TIRES); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (TIRES); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Mercedes-Benz Metris. The contact stated the vehicle had displayed that there were failures with several safety features. The instrument panel had failed to display any information regarding any safety features. The vehicle had been taken to the dealer who had diagnosed that the brake sensors had failed. The brake sensors had been replaced. Approximately, seven months after having the vehicle repaired the instrument panel displayed failed safety features again. The instrument panel also failed to display any information regarding the safety features of the vehicle. The dealer was informed of the failure; however, the vehicle had not been taken to the dealer to be diag
The check engine light came on, with code P052E indicating a positive crankcase ventilation valve failure. Dealer inspection revealed the PCV valve is sticking and recommended a replacement with a $2100 charge. This is a widely experienced problem with this engine in many Mercedes vehicles, suggesting that the cause is a manufacturer defect.
2018 Mercedes-Benz Metris questions
Does the 2018 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 10 safety recalls for the 2018 Mercedes-Benz Metris: Incorrect tire load rating label may lead to tire failure; Fuel Hose May Leak, Creating a Fire Risk; Rearview camera image can freeze, raising crash risk; Brake Fluid Reservoir May Detach, Causing Leaks; Emergency Call System May Send Crash Help to Wrong Location. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2018 Mercedes-Benz Metris?
Based on 28 owner complaints filed with NHTSA, the most-reported problem areas are Tires (14), Wheels (5), Back Over Prevention (3).
How do I check if a recall on my 2018 Mercedes-Benz Metris has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.