CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:DRIVELINE:DRIVESHAFT
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
- Risk
- If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The driveshaft securing bolts at the automatic transmission flange may loosen over time. If the bolts loosen and fall out, the driveshaft can separate from the transmission, causing a sudden loss of drive power and increasing the risk of a crash.
The remedy is free. Authorized Mercedes-Benz dealers will replace the transmission flange and securing bolts and clean the driveshaft seal at no cost to you. Owners will be notified by Daimler Vans USA, LLC (DVUSA). You can also contact DVUSA customer service at 1-877-762-8267 with questions. The recall began September 28, 2018.
Check your vehicle's VIN for open recalls through NHTSA or a Mercedes-Benz dealer, and schedule the repair as soon as possible if your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 20172018 |
|---|