CarRecallWatchThe 2017 Mercedes-Benz Metris has 14 safety recalls on file with NHTSA.
Owners have filed 29 complaints with NHTSA.
The most-reported problem area is Tires (13 reports).
2017 Mercedes-Benz Metris recalls
Incorrect tire load rating label may lead to tire failure
The tire load capacity value listed for these vans is incorrect, so the vehicles do not meet Federal Motor Vehicle Safety Standard 110 for tire and loading information.
Fuel Hose May Leak, Creating a Fire Risk
Some Mercedes-Benz Metris vans from model years 2017 through 2022 may have fuel hoses at the engine that are not fully secure.
Rearview camera image can freeze, raising crash risk
Certain Mercedes-Benz Metris vans from model years 2015 through 2018 may have a defective memory chip in the rearview camera.
Brake Fluid Reservoir May Detach, Causing Leaks
The brake fluid reservoir on certain vehicles may be incorrectly mounted, which can allow it to detach from the vehicle.
Emergency Call System May Send Crash Help to Wrong Location
The software in the communication module of certain Mercedes-Benz Metris and Sprinter vans may fail to send the correct vehicle location through the automatic emergency call system (eCall) after a crash.
Exposed Battery Can Cause Electrical Short and Fire Risk
The backup battery compartment under the front passenger seat may lack its own cover.
Steering assist may fail, making steering harder and raising crash risk
Certain 2016-2017 Mercedes-Benz Metris vans, sold or registered in 23 states and Washington DC, have aluminum bolts that attach the power steering gear assist motor to the gear housing.
Fuel Hose Can Leak, Creating Fire Risk
The fuel hose in the engine compartment may leak at its lower connecting point, where the transition hose meets the underbody fuel line and the Schrader valve, and/or where the fuel line connects to the fuel pump.
Loose Driveshaft Bolts Can Cause Loss of Drive
The driveshaft securing bolts at the automatic transmission flange may loosen over time.
Loose Transmission Mount Can Damage Driveshaft and Cut Power
The transmission support may not have been properly tightened to the vehicle body.
Front Wheel Bearing May Not Be Seated, Risking Wheel Detachment
Certain front axle wheel bearings may not have been seated correctly during assembly.
Power Steering May Cut Out, Raising Crash Risk
Certain 2015-2017 Mercedes-Benz Metris vans have electric power steering control units with improperly welded contact pins.
Blind spot warning may not work, raising crash risk
Certain vans were built to include Blind Spot Monitoring, but the installed instrument cluster and steering wheel do not support that feature.
Passenger Front Airbag May Not Vent Properly in Crash
The passenger-side frontal airbag in certain 2017 vans built September 9 to September 28, 2016 may have been made with an incorrect Tether Activation Unit.
Most common 2017 Mercedes-Benz Metris problems
Problem areas named in the 29 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Tires | 13 |
| Wheels | 5 |
| Steering | 5 |
| Unknown Or Other | 4 |
| Back Over Prevention | 3 |
| Electrical System | 2 |
| Engine | 2 |
| Fuel/Propulsion System | 1 |
| Suspension | 1 |
| Forward Collision Avoidance | 1 |
What owners report
I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 â 9789VMCRC (Customer Service Case #20781216). On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without the recall properly completed. Invoice no. 328897 â tag T9514 lists replacement of four Continental 235/55 R17 tires and installation of four PRS sensor repair kits. These items were not installed. The tires were placed in the trunk, and only three used sensors are present; one wheel has no sensor. Additionally, the dealership provided 235/55 R17 tires, while the vehicle is homologated for 225/5
I have had 2 major and costly repairs/issues with the engine and its oil system. These are detailed below. I have also received multiple collision or seatbelt dash alerts when no one is near my vehicle whatsoever. Unexpected repairs back-to-back due to defective parts/design: Oil pump control valve and harness replaced. Cost: $1,499. Replaced crankcase ventilation hose assembly. Cost: $3,293.37
Dealer says that Power Steering control unit/steering rack needs to be changed. Looks like same recall was there(17V-595) but my vin number is not in Mercedes system to be fixed. Happens when park. Steering was not working, van needs to be towed. Can you check if that should be part of recall?
This Mercedes Metris is my wife's primary vehicle. She had the electric power steering stop working twice in six weeks. Each time the vehicle became barely controllable. Both times it happened on curvy mountain roads and she was barely able to keep control of the vehicle and is now afraid to drive it. We took it into the local Mercedes dealership twice and spent over a $1,000 the first time to remedy the problem. The second time they recommended replacing the steering rack at a cost of $5,000. We were six years into a seven year warranty with 92,000 miles on the vehicle. The dealership pulled a fast one on us and managed to work their way out of having to cover the warranty repairs. I inve
The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
2017 Mercedes-Benz Metris questions
Does the 2017 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 14 safety recalls for the 2017 Mercedes-Benz Metris: Incorrect tire load rating label may lead to tire failure; Fuel Hose May Leak, Creating a Fire Risk; Rearview camera image can freeze, raising crash risk; Brake Fluid Reservoir May Detach, Causing Leaks; Emergency Call System May Send Crash Help to Wrong Location. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2017 Mercedes-Benz Metris?
Based on 29 owner complaints filed with NHTSA, the most-reported problem areas are Tires (13), Wheels (5), Steering (5).
How do I check if a recall on my 2017 Mercedes-Benz Metris has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.