CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
- Risk
- Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The transmission support may not have been properly tightened to the vehicle body. Over time, this can lead to damage to the driveshaft, which connects the transmission to the wheels.
If the driveshaft is damaged, the vehicle could lose power to the wheels while driving, which raises the risk of a crash.
Dealers will inspect the transmission support mounting bolts and replace or tighten them as needed, at no cost to you. Check your VIN for open recalls, and you can contact Daimler Vans USA customer service at 1-877-762-8267 for more information.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 201520162017 |
|---|