CarRecallWatch- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
- Risk
- The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
- Remedy
- DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2015-2017 Mercedes-Benz Metris vans have electric power steering control units with improperly welded contact pins. The welds can lose contact, which can deactivate the power steering assist.
If the power steering assist shuts off, steering becomes much harder, which increases the risk of a crash. Owners should be aware of this problem and take it seriously.
Dealers will replace the electric power steering rack free of charge. Owners will receive an interim notice by mail, with a second notice when parts become available. You can also contact Daimler customer service at 1-877-762-8267, and you should check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 201520162017 |
|---|