The 2020 Mercedes-Benz Metris has 8 safety recalls on file with NHTSA.
Owners have filed 7 complaints with NHTSA.
The most-reported problem area is Electrical System (2 reports).
2020 Mercedes-Benz Metris recalls
Water Can Stop Air Bags From Deploying Properly
Certain right-hand-drive vehicles may allow water to collect on the air bag control unit.
Rearview Camera May Not Display, Raising Crash Risk
Some vehicles have infotainment system electrical connections that may not be properly secured.
Emergency call system may fail to connect in crash
Certain 2019 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles have a software error in the communication module's SIM card.
Fuel Hose May Leak, Creating a Fire Risk
Some Mercedes-Benz Metris vans from model years 2017 through 2022 may have fuel hoses at the engine that are not fully secure.
Brake Fluid Reservoir May Detach, Causing Leaks
The brake fluid reservoir on certain vehicles may be incorrectly mounted, which can allow it to detach from the vehicle.
Emergency Call System May Send Crash Help to Wrong Location
The software in the communication module of certain Mercedes-Benz Metris and Sprinter vans may fail to send the correct vehicle location through the automatic emergency call system (eCall) after a crash.
Brake Fluid Leak Could Reduce Braking Performance
Certain 2019-2020 Mercedes-Benz Metris right-hand drive vans may have screwed fittings near the front and rear axles that were not installed correctly.
Exposed Battery Can Cause Electrical Short and Fire Risk
The backup battery compartment under the front passenger seat may lack its own cover.
Most common 2020 Mercedes-Benz Metris problems
Problem areas named in the 7 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Electrical System | 2 |
| Unknown Or Other | 2 |
| Steering | 2 |
| Wheels | 2 |
What owners report
(FROM FACTORY)CONTINENTAL VANCO 4 SEASON 225 17 101H TIRES PREMATURE EXCESSIVE WEAR @ 12,000 miles. TIRES WERE ALWAYS INFLATED TO RECOMMENDED PSI WITH NO TPMS WARNING LAMPS TIRES ARE NOW UNSAFE TO DRIVE ON AND COULD CAUSE A BLOWOUT, CRASH, INJURY OR DEATH. MB IS NOT OWNING UP TO THE WRONG TIRE SIZE AND RATING ON THESE VANS AND BEING UNDER RATED FROM WHAT WHAT IT SHOULD BE . CURRENT MBUSA RECOMMENDED TIRE is 235/55/R17 with 103H LOAD RATING. SEEMS THAT THE TIRES THAT CAME WITH THE VAN ARE THE INCORRECT TIRE SIZE AND LOAD RATING WHICH PUT DRIVER AT RISK FOR RAPID ONSET TIRE WEAR AND DAMAGE RISKING IN BLOWOUT OR ACCIDENT.
My vehicle has a manufacturing defect that has been causing excessive tire wear and alignment issues. New tires are needed every 7k miles and the wheels will not stay in alignment. This has been reported by many other owners. I have put together the following website to detail the problem and link to reports of the same: [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power steering malfunction caused by computer glitch when we had a bump. SeeNHTSA recall #17V-595 for earlier manufactured Metris.Yes- available for inspection. Yes, loss of power steering endangered us an anything in our path as we attempted to steer the van without powered steering I donât know if it can be confirmed by a independent service center, but there is a history of this with other owners and I assumed it can. It has been inspected by a Merecedes service center, see the enclosed repair estimate. No warning ,a bell dinged a red service message came on when we hit the bump.
After one year of ownership, purchased used from dealer with 40 miles) I have to replace control unit due to the location of the unit in the car developing mold from condensation. Is a common problem, is widely discussed on the internet, and MBZ does not cover under warranty. The repair is to replace the unit ($2,700 in labor/parts) and place a plastic bag over the new unit.
To whom it may concern, while driving on the highway I lost function of power steering and a message came on stating "power steering malfunction see operator manual".
2020 Mercedes-Benz Metris questions
Does the 2020 Mercedes-Benz Metris have any recalls?
Yes. NHTSA lists 8 safety recalls for the 2020 Mercedes-Benz Metris: Water Can Stop Air Bags From Deploying Properly; Rearview Camera May Not Display, Raising Crash Risk; Emergency call system may fail to connect in crash; Fuel Hose May Leak, Creating a Fire Risk; Brake Fluid Reservoir May Detach, Causing Leaks. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2020 Mercedes-Benz Metris?
Based on 7 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (2), Unknown Or Other (2), Steering (2).
How do I check if a recall on my 2020 Mercedes-Benz Metris has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.