CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
What this recall means for you
Some vehicles have infotainment system electrical connections that may not be properly secured. If this happens, the rearview camera image may not appear on the screen, leaving the driver with less view of what is behind the vehicle. Reduced rear visibility increases the risk of a crash, and the vehicles do not meet the federal rear visibility safety standard.
Owner notification letters were mailed November 11, 2025. Dealers will inspect the infotainment system connection and repair it as needed, at no cost to you. Check your vehicle identification number (VIN) for open recalls, and contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS2GARPIN, if you have questions.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 2020202120222023 |
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