CarRecallWatch- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
- Risk
- If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
- Remedy
- DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The backup battery compartment under the front passenger seat may lack its own cover. When the seat is moved forward, the battery terminals can be exposed. If conductive material such as metal falls into the opening and touches the terminals, an electrical short can occur, increasing the risk of a fire.
The recall covers certain Mercedes-Benz Metris vans from model years 2016 through 2020. Mercedes-Benz dealers will install covers over the battery compartment area at no cost to you. Owners were sent an interim notification on December 2, 2019, and the recall began March 9, 2020.
If you own an affected vehicle, contact Daimler Vans USA customer service at 1-877-762-8267 and reference recall number VS2SITZAB. You can also check your VIN for open recalls and schedule a free repair at an authorized Mercedes-Benz dealer.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 20162017201820192020 |
|---|