CarRecallWatch- Component
- STEERING
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
- Risk
- An unexpected loss of power steering assist can increase the risk of crash.
- Remedy
- DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A sensor inside the electric power steering unit may have been improperly manufactured. If it fails, the electric power steering assist can switch off unexpectedly, leaving the driver with much heavier steering effort.
A sudden loss of steering assist can make it harder to control the vehicle, especially during sudden maneuvers or at low speeds, which increases the risk of a crash. Owners should be aware of this risk and have the recall repair completed as soon as possible.
The repair is free: authorized Mercedes-Benz Metris dealers will replace the steering unit at no cost. Owners will be notified by Daimler Vans USA, or you can contact DVUSA customer service at 1-877-762-8267 (recall number VS2LENKEPS). You can also check your VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 20182019 |
|---|