CarRecallWatch- Component
- UNKNOWN OR OTHER
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
- Risk
- Failure to identify loose safety related parts can increase the risk of crash and injury.
- Remedy
- DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain vans were built without the final quality inspection of safety-related parts and bolted connections, so some components may be loose or improperly secured without anyone knowing. Loose safety-relevant parts can increase the risk of a crash and injury.
Owners will be notified by mail. The manufacturer will have dealers complete the missing final quality inspection of safety-related parts and bolt connections at no cost to you. The recall began May 17, 2019.
If you own one of these vehicles, contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VSX566ZP25, and check your VIN for open recalls to confirm whether your vehicle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Metris | 20182019 |
|---|---|
| Mercedes-Benz Sprinter 2500 | 20182019 |
| Mercedes-Benz Sprinter 3500 | 20182019 |