CarRecallWatchThe 2018 Mercedes-Benz Sprinter 3500 has 10 safety recalls on file with NHTSA.
Owners have filed 9 complaints with NHTSA.
The most-reported problem area is Service Brakes (3 reports).
2018 Mercedes-Benz Sprinter 3500 recalls
Stability Control May Shut Off, Raising Crash Risk
The Electronic Stability Control (ESC) unit on these Sprinter 3500 vans may become disabled.
Power Steering Hose May Detach, Causing Sudden Steering Loss
Certain Sprinter vans have power steering return line hoses that can detach at their connection points under some operating conditions.
Spare tire label may show wrong speed limit
The spare tire label on certain 2018-2019 Sprinter vans may list the maximum speed only in kilometers per hour (55 kph) instead of miles per hour (34 mph).
Missing Spare Tire Speed Label Could Lead to Tire Failure
On certain 2018 Sprinter vans sold under the Mercedes-Benz and Freightliner names, the label showing the spare tire's maximum speed may not have been attached to the spare tire.
Vans May Have Loose Safety Parts, Raising Crash Risk
Certain 2018-2019 Mercedes-Benz Sprinter and Metris vans left the reassembly plant without a final quality inspection of safety-related parts and bolt connections.
Airbags May Not Be Active, Raising Crash Injury Risk
Certain 2018 Sprinter vans may have an airbag restraint control module that was not activated after the vehicle left the factory.
Hood Can Pop Open While Driving, Blocking View
The screw connection on the upper hood catch may not have been tightened properly at the factory.
Rear side windows may not hold up in a crash
Some Sprinter vans from 2018 may have single-pane safety glass in the rear side windows instead of laminated safety glass.
Loose Parts May Go Undetected, Raising Crash Risk
Certain vans were built without the final quality inspection of safety-related parts and bolted connections, so some components may be loose or improperly secured without anyone knowing.
Right Side Doors May Not Open, Raising Crash Injury Risk
Certain 2018 Freightliner and Mercedes-Benz Sprinter 2500 and 3500 vehicles may have been built with incorrect right side door latch components.
Most common 2018 Mercedes-Benz Sprinter 3500 problems
Problem areas named in the 9 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Service Brakes | 3 |
| Vehicle Speed Control | 2 |
| Electrical System | 2 |
| Power Train | 1 |
| Structure | 1 |
| Exterior Lighting | 1 |
| Steering | 1 |
| Electronic Stability Control (Esc) | 1 |
| Wheels | 1 |
| Electronic Stability Control | 1 |
What owners report
The contact owns a 2018 Mercedes Benz Sprinter 3500. The contact stated that while starting the vehicle, the contact noticed that the Diesel Exhaust Fluid (DEF) warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the Diesel Exhaust Fluid (DEF) tank had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 15,000.
We have a 2019 motorhome on a 2018 Mercedes Sprinter chassis. We are concerned about the wheel speed sensor failing. Three out of 4 sensors have already failed and been replaced on ours and Mercedes will not replace the 4th sensor until it fails. When this sensor fails it affects the ABS brakes and the braking distance is increased which can cause an accident. The cruise control is also affected and could increase speed on its own. The ESP can also be affected and can increase the risk of skidding and accidents. We have spoken to many other motorhome owners with the same chassis and they have also had problems with the sensors. Mercedes is aware of this problem and we feel they should replac
The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while driving at low speeds, there was an abnormal sulfur odor coming from the engine. There was no warning light illuminated. As the odor persisted, the contactâs eyes started burning and the contact also started having a headache. The contact inspected the vehicle and discovered that acid had leaked from the battery due to internal pressure inside the battery. The contact then called that dealer where he was instructed to take the vehicle in to be serviced under the vehicle warranty. The contact was able to drive the vehicle to the dealer and the mechanic confirmed the cause of the failure but informed him that
The contact owns a 2018 Mercedes-Benz Sprinter 3500. The contact stated that while operating the vehicle, the ABS, check engine, and cruise control warning lights illuminated. The cause of the failure was not yet determined. The contact indicated that the vehicle was recently serviced under NHTSA Campaign Number: 21V042000 (Electronic Stability Control) however, the failure occurred. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 18,000.
This vehicle was sold to us new with the manufacturer's window sticker stating it was equipped with a Tire Pressure Monitoring System (TPMS) as a Standard Accessory - Safety/Cargo Protection. The provided owner's manual describes the TPMS system and the low tire pressure warning lamp indicator on the dash. It was not until our first flat tire after 2.5 years and 24000 miles, that we learned our vehicle does NOT have TPMS OR a low tire pressure warning lamp. Another motorist flagged us down as it was the inside dually tire that deflated and delaminated. Luckily we learned of the deflated inner tire before the outer tire also had issues because of the extra load placed on it. We have since l
2018 Mercedes-Benz Sprinter 3500 questions
Does the 2018 Mercedes-Benz Sprinter 3500 have any recalls?
Yes. NHTSA lists 10 safety recalls for the 2018 Mercedes-Benz Sprinter 3500: Stability Control May Shut Off, Raising Crash Risk; Power Steering Hose May Detach, Causing Sudden Steering Loss; Spare tire label may show wrong speed limit; Missing Spare Tire Speed Label Could Lead to Tire Failure; Vans May Have Loose Safety Parts, Raising Crash Risk. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2018 Mercedes-Benz Sprinter 3500?
Based on 9 owner complaints filed with NHTSA, the most-reported problem areas are Service Brakes (3), Vehicle Speed Control (2), Electrical System (2).
How do I check if a recall on my 2018 Mercedes-Benz Sprinter 3500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.