CarRecallWatchThe 2023 Mercedes-Benz Sprinter 3500 has 6 safety recalls on file with NHTSA.
Owners have filed 17 complaints with NHTSA.
The most-reported problem area is Forward Collision Avoidance (4 reports).
2023 Mercedes-Benz Sprinter 3500 recalls
Rear Axle Can Shift Out of Position, Risking Crash
Certain rear leaf spring U-bolts may have reduced strength because of an improper heat-treatment process.
Loose 12-Volt Ground Can Overheat, Cause Power Loss
A 12-volt ground connection on certain 2023 Sprinter vans may not be secured properly.
Wiring May Chafe, Risking Power Loss and Fire
On certain 2023 Mercedes-Benz Sprinter vans, the main wiring harness may rub against the drive shaft.
Partition Wall Bolts May Be Missing, Risking Injury
Some Sprinter vans may be missing bolts that secure the partition wall.
Front Strut Bolt May Loosen, Risking Loss of Steering
A front left suspension strut bolt on certain 2023 Sprinter vans may not be secured properly.
Windows and cargo rails may detach in a crash
This recall covers certain 2021 Sprinter vans, which may have a topcoat paint formula that prevents the windows and interior cargo lashing rails from bonding properly to the vehicle body.
Most common 2023 Mercedes-Benz Sprinter 3500 problems
Problem areas named in the 17 complaints owners filed with NHTSA.
| Problem area | Reports |
|---|---|
| Forward Collision Avoidance | 4 |
| Electrical System | 3 |
| Power Train | 3 |
| Equipment | 2 |
| Vehicle Speed Control | 2 |
| Unknown Or Other | 2 |
| Steering | 2 |
| Suspension | 1 |
| Structure | 1 |
| Lane Departure | 1 |
What owners report
The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving approximately 35-40 MPH, the vehicle went into LIMP Mode. The contact was able to shift to neutral and restart the vehicle. The failure reoccurred at approximately 40,000. The failure became more frequent and was recurring every 3,000 to 4,000 miles. The vehicle was taken to the dealer, who diagnosed the vehicle with an inoperable air charger for the turbo charger. The failure persisted, and the vehicle was returned to another dealer, Mercedes-Benz of Arrowhead (9260 W Bell Rd, Peoria, AZ 85382) to be diagnosed and the vehicle was diagnosed with engine failure. The contact was informed that the engine
The contact owns a 2023 Mercedes-Benz Sprinter 3500. The contact stated that while driving 65 MPH, there was an abnormal metal grinding sound coming from the rear of the vehicle. While driving at various speeds, the vehicle went into LIMP Mode. The transmission was shifted into neutral(N) and the vehicle was restarted. The vehicle was taken to the dealer, who diagnosed the vehicle with pinion bearing failure and the LIMP Mode failure causing an Emissions issue. The rear axle, air charger GPS, turbo, and oil sensor were all replaced. The vehicle was taken to the dealer and was diagnosed with the same failure. The vehicle was repaired. The manufacturer was informed of the failure and a case wa
There was an SRS Error message. The SRS system is non-functional on a vehicle with 400 miles. The dealership has attempted to fix the problem by replacing the fuse and control unit, but it appears to be a coding - programming issue. An engineering case has been opened for 2 weeks, but they have given me no notice of what or when the next step takes place.
I am filing a formal complaint against Lazydays RV (Tampa, FL) for repeat violations of NHTSA safety standards and probable violation of their 2022 Consent Agreement and Compliance Monitoring Order. In May 2024, I purchased a 2023 Mercedes-Benz Sprinter RV from Lazydays. The vehicle was sold as ânewâ and delivered to South Carolina. Upon delivery, I discovered it had been stripped of OEM parts and tampered with prior to shipment, including a non-OEM âTampa Bay Batteryâ substituted for the factory-installed Mercedes-Benz battery. That non-compliant battery failed in May 2025, leaving us stranded and requiring an emergency replacement. Lazydays also failed to register the manufacture
Vehicle suddenly lost ability to accelerate. After driving narrow mountain roads with a lot of downshifting and upshifting, vehicle was on a long, gradual downgrade, then approached a long, slight (4%?) upgrade. Vehicle would not maintain speed and began to decelerate. Pushing the accelerator to the floor did nothing. Attempted to manually shift gears, but transmission would not downshift, or upshift. This almost resulted in being rear-ended by a semi. The speed limit was 55 and vehicle had decelerated to ~25 mph by the time I found a place to pull over. I stopped and was able to shift into Park. Revved engine and it behaved normally. I shut off engine for 1 minute and then restarted. Transm
2023 Mercedes-Benz Sprinter 3500 questions
Does the 2023 Mercedes-Benz Sprinter 3500 have any recalls?
Yes. NHTSA lists 6 safety recalls for the 2023 Mercedes-Benz Sprinter 3500: Rear Axle Can Shift Out of Position, Risking Crash; Loose 12-Volt Ground Can Overheat, Cause Power Loss; Wiring May Chafe, Risking Power Loss and Fire; Partition Wall Bolts May Be Missing, Risking Injury; Front Strut Bolt May Loosen, Risking Loss of Steering. Recall repairs are normally free at an authorized dealer.
What are the most common problems with the 2023 Mercedes-Benz Sprinter 3500?
Based on 17 owner complaints filed with NHTSA, the most-reported problem areas are Forward Collision Avoidance (4), Electrical System (3), Power Train (3).
How do I check if a recall on my 2023 Mercedes-Benz Sprinter 3500 has been fixed?
Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.