CarRecallWatch- Component
- ELECTRICAL SYSTEM:WIRING
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.
- Risk
- An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters were mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HVERSL.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A 12-volt ground connection on certain 2023 Sprinter vans may not be secured properly. Over time this can cause the connection to overheat and result in a loss of drive power.
An overheated ground connection can increase the risk of a fire, and a sudden loss of drive power can increase the risk of a crash. Owners should take this recall seriously and have their vehicle checked promptly.
Dealers will inspect and repair the 12-volt ground connection as necessary, free of charge. Owner notification letters were mailed May 3, 2024. You can contact Mercedes-Benz Vans customer service at 1-877-762-8267 (recall number VS3HVERSL), and you should check your VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 1500 | 2023 |
|---|---|
| Mercedes-Benz Sprinter 2500 | 2023 |
| Mercedes-Benz Sprinter 3500 | 2023 |
| Mercedes-Benz Sprinter 4500 | 2023 |