- Component
- SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
- Risk
- An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain rear leaf spring U-bolts may have reduced strength because of an improper heat-treatment process. Over time, this can allow the rear axle to shift out of position, which can cause a loss of vehicle control and increase the risk of a crash.
If you own an affected vehicle, the U-bolts that attach the leaf springs to the rear axle will be replaced by an authorized dealer at no cost to you. Owner notification letters were mailed on August 23, 2024. You can also contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3FEDERB.
Check your vehicle identification number (VIN) for open recalls to confirm whether your Sprinter is affected and schedule the free repair.
Official recall notice
Affected vehicles
| Mercedes-Benz Sprinter 1500 | 20232024 |
|---|---|
| Mercedes-Benz Sprinter 2500 | 20232024 |
| Mercedes-Benz Sprinter 3500 | 20232024 |
| Mercedes-Benz Sprinter 4500 | 20232024 |