Home / Latest recalls / 24V517

Mercedes-Benz Sprinter 2500 Recall 24V517: Rear Axle Can Shift Out of Position, Risking Crash

NHTSA campaign 24V517, reported July 9, 2024, 1,232 vehicles potentially affected.

What this recall means for you

Certain rear leaf spring U-bolts may have reduced strength because of an improper heat-treatment process. Over time, this can allow the rear axle to shift out of position, which can cause a loss of vehicle control and increase the risk of a crash.

If you own an affected vehicle, the U-bolts that attach the leaf springs to the rear axle will be replaced by an authorized dealer at no cost to you. Owner notification letters were mailed on August 23, 2024. You can also contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3FEDERB.

Check your vehicle identification number (VIN) for open recalls to confirm whether your Sprinter is affected and schedule the free repair.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V517Daimler Vans USA, LLC
Component
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz Sprinter 150020232024
Mercedes-Benz Sprinter 250020232024
Mercedes-Benz Sprinter 350020232024
Mercedes-Benz Sprinter 450020232024