- Component
- STRUCTURE:CRITICAL FASTENERS
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
- Risk
- A detached partition wall can increase the risk of injury.
- Remedy
- Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some Sprinter vans may be missing bolts that secure the partition wall. If the bolts are absent, the wall can detach during a crash, which can increase the risk of injury to occupants.
Dealers will inspect the partition wall and secure it as needed. The repair is free of charge. Owner notification letters are expected to be mailed February 16, 2024. You can also contact Daimler Vans USA customer service at 1-877-762-8267, referencing recall number VS3TREWAN.
If you own one of these vehicles, check your VIN for open recalls and schedule an inspection at an authorized dealer.
Check whether this recall is open on your vehicle