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Mercedes-Benz Sprinter 2500 Recall 23V849: Front Strut Bolt May Loosen, Risking Loss of Steering

NHTSA campaign 23V849, reported December 15, 2023, 33 vehicles potentially affected.

What this recall means for you

A front left suspension strut bolt on certain 2023 Sprinter vans may not be secured properly. If it is not secure, the vehicle can lose steering control, which raises the risk of a crash.

Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as needed. The repair is free of charge. Owner notification letters were mailed January 31, 2024. If you have questions, you can contact Daimler Vans USA customer service at 1-877-762-8267 and reference recall number VS3FEDDOR.

Check your vehicle's VIN for open recalls and schedule the inspection with an authorized Mercedes-Benz dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 23V849Daimler Vans USA, LLC
Component
SUSPENSION:FRONT
Problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
Risk
A loss of steering control can increase the risk of a crash.
Remedy
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz Sprinter 15002023
Mercedes-Benz Sprinter 25002023
Mercedes-Benz Sprinter 35002023
Mercedes-Benz Sprinter 45002023